Message says paper jam- Printer shows E - will not print- can't open printer to look for jam- do not have manual or instructions to clear. Have tried shutting down printer and restarting computer nothing clears the error message

door. 3 Push down on the green lever. 24x Paper Jam, Check Tray 1 Gently open the ... Jam, Check MP Feeder Gently pull the jam straight out of the multipurpose feeder. 202 Paper Jam, Open Rear Door 1 Open the ... side to locate a green lever. Note: To clear the Paper Jam error message, you must remove ... above Tray 1 when the duplex function is in use. To clear this type of jam, follow the instructions under the appropriate paper jam message. Lever 4 Gently pull the jam toward you. 5 Insert the tray. Note: Make sure... under the print media is locked down. 23x Paper Jam, Remove Tray1, Pull Down ...

you need to remove the jammed paper, you may need to take the printer apart as much as possible to get it all out, the manual generally has instructions on clearing a jam do you have the manual do you need it?

The simplest thing would be to try unplugging the printer from the power source. Let it rest for 5 - 10 minutes then plug back in to the power supply and see if that resolves the problem.

If not you are going to need to do a thorugh inspection to verify that all paper remnants have been removed.

The following is for the MP600:

Issue: ERROR LCD: The paper is jammed. Clear the paper and press [OK].
Solution: Removing paper jams MP600


Removing Obstructions or Jammed Paper If [Paper output slot - The paper is jammed. Clear the paper and press OK] appears on the LCD, follow this procedure to clear the paper jam Clearing paper jams from the auto sheet feeder (ASF) or paper output slot
Clearing paper jams inside the printer
Clearing credit card-sized or 4" x 6" paper jammed inside the printer

ASF / Paper Output Slot

1. Turn off the printer.
   
   
2. Remove paper from the ASF.
   
   
3. Gently pull the jammed paper out.
   
4. 1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
      
   2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.
      
      
      The above illustration shows a PIXMA MP500.
      
      
5. If the paper tears and a piece of that remains inside the printer, open the scanning unit (printer cover) and remove the paper from inside the printer.
   
   Note:
   Be careful not to touch the components inside the printer.
   
   
   
6. Turn on the printer and confirm that the Alarm light is off.
   (If the jammed paper remains in the printer, the paper may be automatically ejected.)
   
   
7. Load paper back into the ASF.
   
   
8. Press to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
   

Top
Paper jams inside the printer

1. Turn off the printer and disconnect the power cord and USB cable.
   
   
2. Remove the jammed paper slowly using the following procedure.
   
3. 1. Open the rear cover to check if the paper is jammed.
      
      
      
   2. Pull out the cassette and check if the paper is jammed inside the cassette area.
      
      
      
   3. Stand the printer with the left side down, holding the document cover.
      
   4. Press the tabs together and pull the green cover toward you.
      
   5. Check if the paper is jammed.
      (If you were not doing Duplex printing, you do not have to follow this procedure.)
      
      
      
      
   6. Close the green cover and place the printer back to a normal position.
      
4. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.
   
   
5. Load paper back into the ASF or cassette.
   
   
6. Press to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
   

Top

Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.

1. Turn off the printer.
   
   
2. Load the same paper type that is jammed inside the printer in portrait orientation.
   
   
   
   
3. Power on the printer.
   The paper stock in the ASF will automatically feed the jammed paper from the printer.
   
   
4. To resume printing, load the paper in portrait orientation.

If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.

1. Turn off the printer.
   
   
2. Open the rear cover.
   
   
3. Fold in four a piece of letter-sized plain paper.
   
   
4. Push in the folded paper until it hits the jammed paper.
   
   
   
   
5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.
   
   
6. If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.
   
   
7. Pull out the folded paper and close the rear cover.
   
   
8. Power on the printer and confirm that the Alarm light is off.
   The jammed paper should automatically eject.
   
   
9. To resume printing, load the paper in portrait orientation.

Trust this is helpful.

You can access Canon online support info here. Enter paper jam as a search, then choose #4 to remove the obstruction.
Also see this:
Issue: Paper is jammed inside the printer
Solution: Removing paper jams MP600

Removing Obstructions or Jammed Paper If [Paper output slot - The paper is jammed. Clear the paper and press OK] appears on the LCD, follow this procedure to clear the paper jam Clearing paper jams from the auto sheet feeder (ASF) or paper output slot
Clearing paper jams inside the printer
Clearing credit card-sized or 4" x 6" paper jammed inside the printer

ASF / Paper Output Slot

1. Turn off the printer.
   
   
2. Remove paper from the ASF.
   
   
3. Gently pull the jammed paper out.
   
4. 1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
      
   2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.
      
      The above illustration shows a PIXMA MP500.
      
      
5. If the paper tears and a piece of that remains inside the printer, open the scanning unit (printer cover) and remove the paper from inside the printer.
   
   Note:
   Be careful not to touch the components inside the printer.
   
   
   
6. Turn on the printer and confirm that the Alarm light is off.
   (If the jammed paper remains in the printer, the paper may be automatically ejected.)
   
   
7. Load paper back into the ASF.
   
   
8. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
   

Top
Paper jams inside the printer

1. Turn off the printer and disconnect the power cord and USB cable.
   
   
2. Remove the jammed paper slowly using the following procedure.
   
3. 1. Open the rear cover to check if the paper is jammed.
      
      
   2. Pull out the cassette and check if the paper is jammed inside the cassette area.
      
      
   3. Stand the printer with the left side down, holding the document cover.
      
   4. Press the tabs together and pull the green cover toward you.
      
   5. Check if the paper is jammed.
      (If you were not doing Duplex printing, you do not have to follow this procedure.)
      
      
   6. Close the green cover and place the printer back to a normal position.
      
4. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.
   
   
5. Load paper back into the ASF or cassette.
   
   
6. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.
   

Top

Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.

1. Turn off the printer.
   
   
2. Load the same paper type that is jammed inside the printer in portrait orientation.
   
   
3. Power on the printer.
   The paper stock in the ASF will automatically feed the jammed paper from the printer.
   
   
4. To resume printing, load the paper in portrait orientation.

If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.

1. Turn off the printer.
   
   
2. Open the rear cover.
   
   
3. Fold in four a piece of letter-sized plain paper.
   
   
4. Push in the folded paper until it hits the jammed paper.
   
   
5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.
   
   
6. If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.
   
   
7. Pull out the folded paper and close the rear cover.
   
   
8. Power on the printer and confirm that the Alarm light is off.
   The jammed paper should automatically eject.
   
   
9. To resume printing, load the paper in portrait orientation.

I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks

You could try clearing the jam and then removing power from the printer altogether to re-initialize the printer. However, if that fails either the printer diagnostics chip has gone awry or you have a virus.

message keeps showing print cartridge cradle cannot move, I have check everything, no paper jams nothing under printer, I am turned off printed but keep getting same message.

Hello Nj,

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Paper jams are was very common on HP printer model.

Here are few instructions on how to clear the paper jam on your printer.


How to Clear a Paper Jam on an HP Inkjet Printer 1. Disconnect the power cord from the back of the printer before you begin. With the power disconnected, you will protect yourself from being shocked. This is an important step when you are fixing any type of electronic device.
2. Move your printer so that you'll have access the back panel. Unhinge the back access panel of the printer.
3. Look for paper through the opened back panel. Remove any paper you find jammed.
4. Close the back access panel. Make sure that it latches into place and looks the same way it did before you opened it.
5. Open the front or top access panel. This is the panel you use to access ink cartridges. If the carriage that holds the ink cartridges moves, then you forgot to unplug the printer. Go back and do that now. Look for paper that may be jammed in this area of the printer.
6. Remove any paper you find jammed here. There will be resistance from the paper feeder, so pull slowly or the paper will rip and create a more serious problem.
7. Close the front access panel. Make sure that it latches back into place.
8. Plug the printer in and attempt to print again. If you can print successfully, you have removed the paper jam.

Hope this helps.

if you are gettiing a 201 error without any paper in the printer you will need change the main motor drive if it fails to initialize this is the error that will show up and there is no other way to reset it

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