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Posted on Nov 21, 2010

How do i solve the DNS error 80710102 - Sony Playstation 3 (PS3) Console

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  • Posted on Nov 21, 2010
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It seems like the DNS error is generally caused by problems on your ISP's end of the network, but that doesn't mean you can't have a crack at fixing it yourself.

Under your network connection settings try changing the DNS servers to the following numbers (they're free by the way)

Primary DNS 208.67.222.222
Secondary DNS 208.67.220.220

Also, try disabling media server connection as well. These simple steps should, in 90% of cases, fix the problem.

I've written a more in-depth guide to the causes of, and solutions to the DNS error- check it out here http://searchwarp.com/swa641197-Ps3-Dns-Error-80710102-Troubleshooting.htm

Read more: What is a dns error (80710102) ' Answerbag http://www.answerbag.co.uk/q_view/559164#ixzz15vEULfUP

5 Related Answers

Anonymous

  • 112 Answers
  • Posted on Dec 13, 2008

SOURCE: DNS Error 80710102

This is a really annoying bug that’s present even in the current version (2.10 as of this post) of the Playstation 3 system software. When I got my PS3 earlier this month, it was using the oldest version, 1.10, but I couldn’t update it because the DNS error was preventing me from getting online.
After searching online for that error number, I came across a few sites that said the PS3’s DNS server needs to match that of your router. I made the appropriate changes to the PS3 and off I went. There was still a problem, though: it wouldn’t login to the Playstation Network, even though it passed the DNS test. Augh.
Some of the more silly answers I found included resetting your modem, calling your provider, telling the PS3 to automatically find all settings, and turning off your firewall. None of these make any difference.
The only option I had left was to download the update to a USB flash drive. This is a poor solution because not everyone HAS a flash drive. (You could probably do this using the 80 gig model’s card reader, though I wouldn’t know about that.) Anyway, here is a simplified version of the directions I followed:
1. Make a new directory in the flash drive named PS3, then one named UPDATE (both must be in all caps).
2. Save PS3UPDAT.PUP to /PS3/UPDATE
3. Plug the flash drive into the console, then from the XMB: Settings -> System Update -> Update via Storage Media
After this is done, you can delete the stuff you created on the flash drive.
Now, you’re using the most recent software and it still keeps giving you DNS errors? The only solution I’ve found so far is to keep trying to login until it works. That may sound like a shitty answer, but it’s the only one I’ve found that works with any certainty. After searching for a good amount of time and trying every suggestion, brute force is the most dependable answer I found.
Update: I’ve been using OpenDNS (208.67.222.222 & 208.67.220.220) for a couple of weeks now with little luck, but some people say it helps.
Update 2: I solved the mystery: spanning tree. Spanning Tree Protocol is a protocol for preventing loops in a network of switches. I had to turn on spanning-tree portfast on the port my PS3 is plugged into. Chances are this solution is completely unhelpful for most people, but I’m putting it up here anyway, just in case.

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Anonymous

  • 109 Answers
  • Posted on Jan 23, 2008

SOURCE: dns error 80710102

Hey peterk18,

First of all, how is your network configured? Are you behind a router? What's it's IP adress, does it act as a DHCP server?

If so try to set up a new network connection and put everything to automatic.. When the routers acts as a DHCP server it will give the PlayStation 3 an IP adress. DNS however is something else. DNS is a system that allows you to browse by a website or hosts name. For example: it allows you to type www.google.com in your browser instead of it's IP.

DNS is essential for Internet. Your router should be your DNS server and your router itself also needs to know a DNS server, this would be the server from your ISP. All these settings are automatically configured via DHCP.

Greetings,

DarkNeogen

Anonymous

  • 141 Answers
  • Posted on Mar 12, 2008

SOURCE: ps3 help

If you are getting dns error that could mean that tour PS3 is not connected to your router. If you are connecting wireless, make sure that the PS3 is able to find and connect to your wireless network. If your wireless network is secured, the PS3 will ask you to enter your network key. Once you have successfully connected to the wireless network your PS3 will now have an ip address from the router and you can connect to the internet.NO MORE DNS ERROR

Anonymous

  • 2 Answers
  • Posted on May 07, 2009

SOURCE: I have a dns number but does not work

try this dns code 208.67.222.222

ripleymojica

Mando Mojica

  • 643 Answers
  • Posted on Jun 02, 2009

SOURCE: dns server error

in the dns server # type in 4.2.2.2 and 4.2.2.1 that should fix the error

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I am getting a dns error on ps3 80710102 how do I fix this

This DNS error is a simple fix. Simply go to your Internet Connection Settings and change the DNS part of it to Manual. Then for the DNS enter one of these two DNS's 208.67.222.222 and/or 208.67.220.220

this should fix your DNS error!


Hopefully this information helps to solve your problem!
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Hi,
The "DNS error 80710102" is an error displayed on the Sony Playstation when attempting to connect to the Internet. It's a known problem for Playstation users, but the answer is to disable universal plug-n-play on the router.


Thank you !!
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80710102 PS3 Cannot connect to the router with current IP information - Try rebooting your router
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not a big problem check out this link here
http://boardsus.playstation.com/t5/PlayStation-Network/Possible-Solution-to-DNS-Errors-80710102-and-80710103/m-p/27590520
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see i hav the same prob try putting this in
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The 80710102 problem is caused by a DNS error, which basically means that your PS3 is trying to navigate the Internet without knowing where it needs to go.

If you follow the link below I have written an in-depth (and free) article about how to fix PS3 DNS errors and get rid of the 80710102 code on your console.
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