Logitech video cam

unplug cam
uninstall all logitech software/drivers
reboot
install newest software for your cam (download from www.logitech.com)
reboot
plug your cam back in

that will fix all camera/cam software related errors

Hi,

First step is to know if you have installed the software completely. Once you have done it, Click on Video Call or Webcam option from any chat or software application like Yahoo, MSN or Skype to launch the Video.

My Suggestion would be to run the logitech cam disk you received with the cam and uninstall it. Restart the PC and reinstall it. it should work fine.

Regards,
Shawn


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Webcam software has a habit of remaining hooked up to any previous application it was used in.
When you get this message re-boot the webcam software by unplugging it from the USB port for a few seconds.

try to update your skype application...

i have read some article in the internet saying that in US they are experiencing server down....

skype is one of them.. maybe that is the reason you are experiencing problems in your peripherals...not your camera is the problem... the problem is in the net..

You have a good support system with this manufacturer
Visit the Logitech website - identify your cam and click on it to view any information with Skype
http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405
You also have the logitech forum where you can see if others are experiencing similar problems or post your own.
http://forums.logitech.com/t5/Video-Chat-Applications-Non/bd-p/video_clients

Many webcams can only be accessed by one software package at a time. You have another software package that is currently using that cam, even if you aren't actively using that software. Do you have an Instant Message software application running? Or a video capture software? Check the TSRs (Terminate and Stay Resident) applications in your lower-right corner (assuming you're using a Windows software package), and turn off anything you don't need. Then try the webcam again.

Make sure its not running in the background hit control alt del then slelect task manager and check and verify its not running or stuck in memory, even a reboot will work also..

Thanks


Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

Having Nero installed can cause this problem. This is from the Microsoft Knowledge base. There are some other programs that can cause this problem. Search "Lifecam Program" I believe I have tracked the problem down to this. I have not uninstalled Nero yet, But Nero crashes when trying to launch it video utilities. So at this point I am presuming that tere is a conflict.

Why isn't the microphone on my camera working?
Answer The microphone may not work because of a hardware or configuration problem. To determine if it's a hardware problem, test the microphone in Sound Recorder.

1. Click "Start," > "Programs" ("All Programs" for Windows XP) > "Accessories" > "Entertainment" > "Sound Recorder."
2. Click the Record button and speak into the microphone of the camera. You should see the green line move, indicating the application is picking up sound.
3. Click the Stop button.
4. Click the Play button. If there is no sound at playback, check to make sure the correct device is selected.
   1. Click "Edit," then "Audio Properties."
   2. Make sure Logitech is listed as the Preferred device for "Sound recording."

The microphone may also be defective. To test this, try the camera on another USB enabled system.
If you can record sound in Sound Recorder, but not in the QuickCam application, try setting the Logitech Microphone as the Preferred device in Audio Properties.

This article covers how to configure a Logitech camera's audio and video settings to work with Skype 3.6 or above. Answer This article applies to the following cameras:
QuickCam Orbit AF
QuickCam Pro for Notebooks
QuickCam Pro 9000
This article applies to the following platforms:
Windows Vista
Windows XP
This article applies to the following 3rd party application:
Skype™ 3.6 or above

To set up Skype for video please be sure that your Logitech webcam is connected and working. This can be verifed by launching your QuickCam software and checking for a video stream withinin the QuickCapture video window. Once the webcam functionality is verified, please close the QuickCam application and follow the steps below.

1. Launch Skype™ and click on "Tools" as shown in the figure below
   
   Fig 1
   
2. When you click on "Tools" you will see a drop down list
   
   Fig 2
   
3. Click on "Options" at the bottom of the drop-down list
   
   Fig 3
   
4. A new screen appears. Click on the left side of the pane under "Video Settings"
   
   Fig 4
   
5. Under the "Select webcam" drop down, please choose your Logitech camera, then click the "Save" button.
   
   Fig 5
   
6. Click on "Tools" as shown in Fig 6 to get your Logitech Audio setup.
   
   Fig 6
   
7. When you click on "Tools" you will see a drop down list
   
   Fig 7
   
8. At the very bottom of the drop down list, please click on "Options"
   
   Fig 8
   
9. When you click on "Options" you will see a new screen
   
   Fig 9
   
10. On this new screen click on the left side of the pane under "Audio Settings"
    
    Fig 10
    
11. You will now have the option to select your Logitech camera's Microphone as your main Audio source. Under the "Microphone" drop down, select the Logitech Microphone, and click "Save"
    
    Fig 11
    
12. You should now be ready to use your Logitech webcam and microphone in a Skype video call.

hello,
i have solution for this question but only for msn.........i dont use skype messenger.........so first u install software of logitech properly in u r comp then open windows live messenger........click the tools>audio and video setup..then press next n then select ur cam logitech quick cam pro 9000.....n then u see ur pic on that box..then finish it.......now try use it it will work......