I have a 3 year old Jenn-Air convertible cook top with electric griddle and cook top cartridge. After cleaning the cook top, I turned on one of the elements but both elements came on. I swapped out the cook top with the electric griddle, and when I plugged in the grill element the fan came on (as it usually does when using the griddle).
I obviously have a short somewhere. How can I find and fix this problem?
I just had the same problem- when I replaced the whole cartridge.
I repalced the infinite switch- do the one that gets the hottest- or do both.
It is easy to do- just write down the wiring diagram - make sure all power is off- cost of new switch was about $37.00
This solved the problem- however make sure to check the sizng on the new switch shaft as my old knob would not fit properly on the shaft of the new switch.
good luck
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