I do not know about telus or what telus is but yes there is a free Antivirus as well as spyware scanners. Spyware is worse than a virus.
I
can't fix this for you, but if I helped you get it fixed, please rate it as a
fixya not a helpful rating. These ratings let me be allowed to help you
and others in the future.
Turn the system
restore off. System restore keeps everything in restore.
Meaning......... If you have spyware or a virus, it will stay in your system.
Run Spybot S&D (This program is free and is better than using
msconfig as long as you go through the settings and change everything to
the highest settings.) Then do the same with Adaware 2008 (sounds stupid to use
2 things for spyware, but one catches what the other one does
not.). I have links on my website
(tandnfamilyelectronics-online.com). These links go directly to the
download so you will not get the run around. You would do good to try a
program called Window Washer (http://www.download.com/Free-Internet-Window-Washer/3000-2144_4-10436825.html?cdlPid=10731707).
This is a great program that completely cleans anything in your computer that
you do not need. It will not clean out anything that you have to
have. I have used this for years to clean out my customers computers and
have cleaned as much as 3 gigs of trash out. If you contact me I will
give you some tools that I have for free that will do a great job on your
computer. I have them ready to download and I will give you the link.
(
[email protected])
Send me the complete specs of your system and I can help you more. I hope
that this helps you. There is no reason the really buy a program for
spyware when there are free things to use that work great. Free AVG is a
great Antivirus and yes it is also free. It will check your e-mail coming
and going. It will also let your friends now that the E-mail does not
have a virus. It also has a spyware program that is free. This day
and time with all of the spyware out on the net you can never have too many
programs for spyware. I would not run all of them at the same time
though. Make sure that you do not use your computer during any
scan. Defrag is also something to do after you do everything else.
Some people will tell you that should not reload your computer. If
nothing seems to work then sometimes that is the only good way to get it
repaired right. Most of the programs that come pre-installed on a store
bought computer is useless and most are even trail software that causes
problems when they expire. Let me know if this helps at all. Please
rate me if it helps.
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