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Question about HP Photosmart 3310 Printer

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I have a hp 3310 wireless. It prints in colour well but if you print in black most will be not clear although a line every so often is printed clearly. If you print the same document the same lines will print correctly each time. If you change the first letter of a line to colour it prints te rest black properly. 2 computers are wirelessly connected and the problem is the same printing from both. I've reloaded the drivers no good, print head cleans no good and resets many times # 6 power off on no good. Any ideas?

Posted by grosie on

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Anonymous

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What you are trying to print is created in RGB. This means it is a photo that has been created in a color format that will ONLY print if you print it in full color. If you try to print your photo item in only black, it will only print what it sees in TV Colors, a combination of RED GREEN BLUE. This is why you will only get part of the image printed when only in black.

The only way to change it to print the whole image in all black, is to open the image you are trying to print in Photoshop or another professional grade photo program, and to change the settings of the image to CMYK, effectively, Cyan, Magenta, Yellow, Black. Then, change the image once again - to GREYSCALE. This will effectively change all the colors to a SHADE OF GREY, in different HUES.

Save the picture as a JPEG, and then print from the desktop, from your picture viewing software that came with your computer, and you will see everything print out from the black ink, in greyscale.

Posted on Nov 16, 2010

  • Anonymous Nov 16, 2010

    before you vote on my answer, could you please let me know if this answer has helped you. Otherwise, I'm not sure if this answer has helped you or made it more confusing to you.

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