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HP Master
7,733 Answers
- Posted on Nov 16, 2010
Re: Printer full of ink, but will pring pages either...
Follow these steps to check the print settings for your print job.
-
In the software program you are trying to print from, click File
and then click Print
.
The Print
dialog box opens.
-
Select your product, and then click Properties
.
The printer Properties
dialog box opens.
-
Click the Printing shortcuts
tab.
-
Under Printing shortcuts
, click the type of job you are trying to print.
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Review the following options, and then make any necessary changes.
-
Paper size
: Make sure that the selected option matches your paper size.
-
Paper type
: If one of the options matches your paper type exactly, select that option.
-
Print quality
: If you are not satisfied with your printed page quality, or want more
densely printed prints, increase the print quality. To print more
quickly, or for lighter prints, decrease the print quality.
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Click the Features
tab.
-
Check the Print in Grayscale
setting
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If you are trying to print in color, select Color Options
, and then make sure that Print in Grayscale
is not selected.
-
If you are printing a black and white image, select Print in Grayscale
to fix streaking in black areas.
-
Click OK
, and then click OK
again to start the print job.
Make sure the printer is loaded with unused white paper.
Open HP Solution Center
, then click Settings
, then Printer Toolbox
.
Select the Services
tab.
Click Print PQ (print quality) Diagnostic Page
.
Make sure the printer is loaded with unused white paper.
Open HP Solution Center
, then click Settings
, then Printer Toolbox
.
Select the Services
tab, then click A- Click Align Printheads or
B- Click Clean Printheads
.
C- Click Calibrate Linefeed
.
If, after repeated printhead cleaning, the Print Quality Diagnostic page
shows white lines across the color blocks in Test Pattern 2 (but no
white lines in the gray blocks in Test Pattern 3), one or both of the
printheads will have to be replaced. The Print Quality Diagnostic page
shows which printhead should be replaced.
Try using the HP Scan Diagnostic Utility in Windows - HP Customer Care (United States - English)
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