Question about 2wire (1000-400108-001) Router

I need a password. Tried this password - 3155304945 - that was on unit but would not work

1 Answer

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2wire Master
7,733 Answers

To reset password with software version 4.25.X or higher:

Click I forgot the password to receive a hint to the password.
Click I still can't remember the password if the hint does not help.
The Reset System Password page opens, asking for the "System Key." This is the 10-digit WEP key from the bottom of the HomePortal. (The printed number stays unchanged even if you have changed the wireless security I need a password. Tried this password - - 3.7_reset_pw_003.jpg.)
Enter the 10-digit WEP key, select a new password, enter it again to confirm the password, and give yourself a new hint to the password.
Click Submit and your password is updated.

Temporary Passwords:
A customer may call in stating that their 2Wire is asking for a temporary password. I need a password. Tried this password - - temporary%20password%20reset.pnget their Gateway password.

Open CMS
The customer will read you the 20 digit code they see on their screen
You will generate a temporary password that is only good for 15 minutes.
The customer will enter the temporary password then create a new password.

After 15 minutes both the 20 digit code and the temporary password expire. If the password process has not been complete in this time frame the page will need to be refreshed for a new 20 digit code.

Now you can use the new password to enter the HomePortal protected areas and the Management and Diagnostic Console.

Posted on Nov 15, 2010

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