Did you try to align the unit manually or with the computer? Alignment page does not print 1 Make sure you remove the sticker and transparent tape from both print cartridges. 2 Make sure the color print cartridge is secure in the left carrier and the black print cartridge is secure in the right carrier. Aligning your print cartridges without a computer Make sure you follow the steps on the Setup sheet to complete hardware installation. Continue with the following steps to optimize print quality. 1 Make sure you have loaded paper into the paper support, and then press and hold Scan for three seconds. For help, see "Using the control panel" on page 4. An alignment page prints. 2 Place the printed alignment page onto the scanner glass. 3 Press Scan. For help, see "Using the control panel" on page 4. Once scanning is complete, your print cartridges are aligned for optimal If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Thanks, Joe
3 Make sure you loaded the paper correctly and did not force the paper into
the printer.
print quality.
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
You may need to reinstall the Solution Center. Here is the User's guide:
http://www.lexmark.com/publications/pdfs...
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When i hold the scan button for three seconds nothing has been happening. I've even tried using an allignment sheet i had printed from a couple of months ago
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