HP OfficeJet G55 All-In-One InkJet Printer Logo
Posted on Jun 18, 2008
Answered by a Fixya Expert

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G%% color cartridge

Hi, tried to load new black and color cartridges, both new made by HP. Have done this dozens of times before with no problems. This time I get a message saying "load color cartridge". Removed new color cartridge and reinstalled old color and it works OK (except color is now very faint).

What's wrong? Help !

Thanks, Bob

1 Answer

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  • Posted on Jun 18, 2008
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Joined: May 21, 2008
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You might have a bad cartridge or the contacts that marry to the cartridge to the machine needs to be cleaned.

Hope that helps...

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Maintain the HP All-in-One

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