- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Make sure that the USB cable is properly plugged in and use the original cable that came with your player.
Computer in Hibernation mode Make sure the computer isn't entering hibernation or sleep mode while the device is connected. The computer must be ON in order to charge your player.
USB Port 2.0 Make sure the player is connected to a USB 2.0 port (1.1 occasionally causes charging problems).
USB Port location Try plugging into different USB ports (i.e. USB port in the back of the computer); occasionally the front USB ports have limited power to charge up the device.
Battery Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.
Latest firmware Depending on what Sansa player you have, make sure it's up to date with the latest Firmware.
AC charger (optional) AC chargers (sold separately) have a 500-1000 milliamp max output, which provides much better charging ability than a USB port. These accessories are available at SanDisk web site.
hi, i got this for christmas and you need to make it go dead and FULLY charge it or the battery weakens, also have you tried to turn it off by holding the middle button for 10 seconds? and when putting songs on it even after it sais it is complete on the computer screen still keep it on the charger connected to the computer for a while, that same thing happened to me but when i tried again and let it charge my song was on there.
you have to charge it by putting it in the USB port on your computer, but I am looking for an a/c charger if anyone knows where i could get one that will work with this! i got two off Ebay and neither will charge it! they charge my daughters Craig MP3 player but not my musix!