NOt answer sansa m240

http://www.sandisk.com/sandisk-support/driver-download-wizard

Hello,

The support page for this player is here:
http://kb.sandisk.com/app/answers/detail/a_id/4487#m200

Manual for m200 series player, in pdf format (readable with Adobe Reader):
http://mp3support.sandisk.com/downloads/um/sansa-m200-um.pdf

Hello,

All support for the m240 is on next site for the m200 series:
http://kb.sandisk.com/app/answers/detail/a_id/4487/session/L3NpZC9xY0RUYk5fag%3D%3D/sno/0#m200

Hello,

All Answers page from Sandisk for the M240:
http://kb.sandisk.com/app/answers/list/kw/m240/r_id/101834/sno/1/search/1/session/L3NpZC9JeGphOWVOag%3D%3D#s=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

Looking for answer 34, when the player is not turning on:
Trying to reset performing the actions in solution 1. Next, when still not responding solution 2:
http://kb.sandisk.com/app/answers/detail/a_id/1115

Looking for answer 14, when the player freezes. Telling to format the player. Follow up the instructions on next page:
http://kb.sandisk.com/app/answers/detail/a_id/1/p/555%2C662%2C670%2C674/page/2/r_id/101834


Sometimes a firmware update or reinstall is needed to have the player function normally again. See next page how to install and use the Sansa firmware updater:
http://kb.sandisk.com/app/answers/detail/a_id/1107/kw/firmware/p/555%2C662%2C670%2C674/r_id/101834


Manual for the M200 series in pdf format:
http://mp3support.sandisk.com/downloads/um/sansa-m200-um.pdf

Need more help ? Just post a comment.

try this it is a driver for that specific MP3 player also if that download don't work search of Sansa M240 driver and other sites should be available for that driver to download

http://www.drivers.mrjuan.com/driver-5953-sansa-m240.html

Just select your operating system of course its XP download should start up hope this is helpful!!

you can download the drivers from sansa, downlaod.com, and many other sites carry them. They will need to be installed for pc to recognize the player

No driver is needed, Windows XP has native support for this device if you are current with your Windows updates. I have used three different players this exact model. All you must do is connect the device to your PC with a USB cable and it shows up in My Computer.

If you are not current with your updates, go to http://www.windowsupdate.com/

ENGLISH
I had the exact same problem listed in this thread.
This is what I found on another site to fix it.
Make sure your M240 is not connected to the computer.
Then go into the "settings" menu and then go to the "usb" part.
Then Select "MSC" from the menu, instead of "Auto Select (or something like that).
Then turn off your player and connect it to the Win XP computer and it will be fully recognized
and you can then go to My Computer and see it there and use it.


SPANISH
Tuve exactamente el mismo problema mencionado en este hilo.
Esto es lo que he encontrado en otro sitio para arreglarlo.
Asegúrese de que el M240 no está conectado al ordenador.
A continuación, entrar en el menú "Configuración" y luego ir a la "usb" parte.
A continuación, seleccione "MSC" en el menú, en lugar de "Selección automática (o algo así).
A continuación, apague el reproductor y conéctelo a la computadora Win XP
y se reconoce plenamente y se puede luego ir a Mi PC y ver que hay y lo utilizan.

Youmust have instaled MEDIA PLAYER 10 , oderwise your computer will NOT see the device

Thank you for contacting SanDisk Technical Support. It is our goal to make sure you have all the resources you need to get the most from your product through your recent inquiry into our product line. We do apologize for any kind inconvenience this issue is causing you. For verification, does your computer have Windows XP as its operating system? This issue may be due to some sort of corruption on the Sansa m240 itself. We should try formatting the Sansa m240 as a possible solution. Caution: Formatting will erase all information on the Sansa mp3 player. Please be sure to have a back up of all the information before proceeding. If your Sansa m240 is currently frozen, please remove the battery (to unfreeze it), then put it back in, and connect it to your Windows XP computer. Since you cannot access your Sansa m240 to convert to MSC mode, please have the ?HOLD? button ?ON? so that you can have your Sansa m240 in MSC mode before plugging to your computer. To format the Sansa m240 on your PC, let us connect the Sansa m240 to your computer on an USB port preferably located near the power hub or to an external self powered USB hub, go to ?My Computer?, single right click on the ?Removable Disk? associated with your Sansa m240, and select ?Format?. Let us please make sure that, under FILE SYSTEM, we change FAT to FAT32, and then single left click ?Start?. This will erase all data off the Sansa m240 and correct errors on it, which should make the Sansa m240 usable again. We also recommend formatting the Sansa m240 another way. Please be advised again that formatting will erase all data. Please right click on my computer and select ?Manage?. When ?Computer Management? comes up, please click on ?Disk Management? on the left hand side. After clicking on ?Disk Management? you should now have a list of drives in the right side panel. On the right, look for the Sansa m240, it may show up as Disk 1, 2, 3? Removable Disk. Right click on the larger "Volume" rectangular icon to the right of the Removable disk and select ?Format? choosing FAT32. If you do not have the format option, please select "New Partition" and just keep clicking next through the Wizard that appears. After formatting the Sansa m240, please do try your Sansa m240. If applicable, please go the link below to download the firmware update for your Sansa m240. The link is: http://www.sandisk.com/Retail/Default.aspx?CatID=1326 or http://www.sandisk.com/Retail/Default.aspx?CatID=1376 If formatting and firmware update in your computer is not possible, please do try the process again on another Windows XP computer. NOTE: Please be aware that formatting is a normal and necessary method of drive maintenance and repair, and simply NOT formatting periodically can cause a drive to slip into failure due to the backup, and clutter of residual data.