The paper will not roll through to print.....it keeps catching right as it is starting to pull through. Nothing appears to be stuck...

Try to remove the sheets of paper from the feeder. If you are physically able and willing, carefully turn the printer upside down. Any foreign objects or debris that may have accidentally fallen into the feeder should just freely roll out of it. If feeder is clear, place the printer down. Open the printer cover and make sure the paper path in the cartridge area is free from obstructions. Close the printer cover. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reload some paper and try to print again.
If the problem continues, please contact Lexmark Technical Support Center for additional assistance.

Check the printer to make sure there is nothing stuck in the printer. Take out the ink cartridges and shake the printer something may fall out.

Hi

You can try putting a stiff bit of carbord and try roll it through it, you have some thing stuck inside it a small bit papper or some thing thats fallen in the rollers.
All the best Pineworks

just open the cover the printe head will come to center disconnect the power cord and remove the catridge and then roll the roller manually and pull the paper out.

Happened with mine
Just send the image to the printer with it switched off
Then turn it on
Worked with mine but dont shout at me if it doesnt!!

You probably have paper debris stuck to the underside of the print head.

While you are printing, pull the lead from the back of the printer leaving the head free floating and unlocked so you can slide it back & fore. Get a piece of kitchen roll and fold it until it's the size of the track beneath the print head slide the head to the left, place the folded kitchen roll flat down in the print track, slide the head over the folded kitchen roll until it appears on both sides of the head. Grab both ends of the roll and lift it toward the head. Slide the roll sideways left and right to physically clean the bottom of the print head. Try not to tear it as it will trap under the head. let go of one end and slide the head away until you can pull the roll out. It should have a lot of ink and gunk on it. Plug the printer in and the head will reset itself.

Now because printing has been non existant, you'll need to "Prime" the heads. Use the maintenance software and click head cleaning, when finished do not allow the nozzle check pattern to print. Carry out 3 more head cleans cancelling the nozzle check after each one by clicking [Finish] until 4 cleans have been completed. Then allow the nozzle check pattern to print and it should be back to normal. If not perfect, carry out another "Prime" as above.

Hope this helped.

Nigel
The INK Store
http://www.the-inkstore.co.uk

its the problem of the gears which pulls the paper that gears needs to be replaced or the printer needs to be serviced internally.

Hi whitwall,
Please make sure that you have the right paper roll.
Your machine takes a thermal paper roll, which means it actually burns the print into the surface of the paper as opposed to printing with a ribbon or ink roller like other makes.
The thermal paper will only show a print on one side of the paper, in other words if you do indeed have the right roll and it is in upside down you will get a blank printout.
An easy way to see if it is the right paper hold the roll in your one hand and scratch a line with the thumb nail of your other hand accross the surface of the roll,if you get a black line on the paper then it is the right one, otherwise you have what we call a "bond" paper roll and it will not work in your machine.
If you got the "black line" with your thumb nail, then lift the printer head arm (green lever) place the roll in position with the paper rolling out from the bottom of the roll towards the front of the machine, pull the paper out past the catch mechanism and close the printer ****.Tear off the excess paper and replace the printer cover.
You should be ready to go ahead with sales.
This should solve the problem .
Regards
Gavin.

This has occured to a 2.hand printer I just bought. First head was clogged very much. I disassembled the head, used a paper towel soaked in luke warm water to clear off the over-gooed printing head surface. It is quite easy to get the head out and back in. Unfortunately my cyan ran out during clean-cycle, so I can't say if it also cured the passing paper problem.

MDK

I was having same problem but it was a paper jam all the time and then it started to state Cairrage Jam. And what was happening was the unit the cartridges sit in was not going all the way to the right. A little nudge and you could feel it move. Closed lid and sometimes it would print but eventually it would fail. Just replaced but I suspect if you can get to the cairrage you could clean/repair whatever was keeping it from going all the way to the right.

Hope that helps!