Question about Kodak EASYSHARE 5100 All-In-One Printer
Six months old. Have been through several cartridges. Had to replace black with new cartridge since it was sending almost blank pages through. Will not print black from Documents on computer, but does make a readable (although light) copy when copying a black document. Also makes almost perfect copy on color copying. I changed part of the text to blue color and it printed it, and rest of page was blank. Have removed both cartridges and print head, unplugged, and reinstalled, etc.
Had the same issue... No black ink. Called the # from "Solution #1" guest, 18004216699. Had to patiently go through all the basic trouble shooting stuff like calibration, print head clean, demo print, etc. Once I went through that, they issued me a new print head for free, no shipping charges or anything. Just did this today, but they say I should have the print head in 3 days.
For once, service worked like it should!
Posted on Jul 19, 2008
The print heads go out frequently(I'm on my third or fourth). The solution is to call Kodak, tell them your printhead isn't working etc etc and have them send a replacement even if you don't need it right away. That way when it goes out, and it will, you don't have to wait three days before you can print anything again.
Posted on Dec 22, 2009
I think if I have to replace the printhead again, I'll replace the printer. The ink is cheaper by the cartridge, but the cartridge does not last near as long. Not sure it's cheaper, and am sure it's not 50 per cent cheaper as they claim. When it works it's great, but it's getting a short trip to the dumpster when it quits again.
Posted on Sep 16, 2008
Unable to print at all, both (colour & b&w) RED LEDs are lit
called for help to the # listed in another post, help desk diagnosed my prob as faulty ink cartridges (machine is only 5 months old with a total of 25-30 pages printed), I was promised two replacement cartridges would be mailed to me at no charge at all within 5-7 days, this was yesterday, hope they are good to their word on this otherwise the printer may be making a return trip to the point of purchase ! LOL
I grabbed this item for the sake of cartridge replace price as well, heard of it from a friend who purchased two of them one for his business office and one for his home office, he swears by the items, making me think I am just swearing for no reason ! LOL
Posted on Aug 30, 2008
Don`t count on the printhead lasting very long.Replaced mine six months ago on a six month old Kodak 5100,Now the repkacenent has gone out.
So basically when i order the print head it will be the third one.Makes no sense I`ve wasted so much money on ink cleaning the nozzles that it is not]has not been cost effective
Posted on Aug 25, 2008
My problem was also fixed with a new printhead. I called Kodak and they sent a new one at no charge since my printer was only a couple months old. The tech was knowledgeable and helpful to resolve my problem. My printer works great now.
Posted on Aug 24, 2008
New print head call 18004216699 they will send you one
Posted on Jul 18, 2008
I put a new printhead in and it worked, hopefully this is not a reoccuring theme
Posted on Jul 15, 2008
Although, as Kodak printer users, we may have to replace the printer head from time to time, the price of the ink is worth it. I would also rate the service i received from Kodak very highly. Not only did i fix this problem, with the help of fixya, with a easy 5 minute phone call, they are sending me a new print head FREE of charge and a set of new INK cartridges for the inconvenience.
All-in-all, very simple fix!
Posted on Sep 14, 2008
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