Question about Hoover Washing Machines
Error code E11 is a dryer thermostat problem. The wiring, by design, is too short, and secured too tightly up and behind the digital display, and extends to a connector located on the machine's drum housing. When the machine is in motion, and there is a degree of drum movement back and forth, left to right, the wire disconnects resulting in Error code E11. Your issue may be that the wire is loose, and not fully disconnected (yet) hence the fault being intermittent. Error code E11 requires a service engineer to reattach the thermostat wiring in a way that allows for the drum housing to move, as per it's design, without the wire being disconnected from the drum housing connector, when the wash load becomes unbalanced during the wash cycle.
Posted on Dec 23, 2010
I had the same problem but the wiring was completely cut off from the housing, it was impossible to repair it. The machine needed the wiring to be replaced
Posted on May 13, 2012
I have exactly the same problem. Hoover Service Centre told me to tip a bucket of warm water into the drum and leave for 5 minutes before switching it back on. The idea is that the machine may be affected by the cold weather. Needless to say it made no difference and Error 11 remains - I am expecting an engineer on Thursday 23 I'll keep you posted on the outcome.
Posted on Dec 20, 2010
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