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Hi, before sending it in or taking it to a
Motorola repair station, try this. Open phone turn it over so camera is facing you with finger behind and thumb of your right hand sweeze the area between camera lens and the vol up down button to reseat the ribbon connector that is located in that area between the cases. This worked for me and it is worth trying.
This happens alot to my phone... I take my sim card and put it in a spare cell phone that i have and then switch it back into my razr, it works everytime
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