Hi, My fax, which usually works well, is telling me it has several faxes in its memory and that I should load paper. However, there is paper in the feeder. Any suggestions?
Thank you,
Stephanie
We have the same problem, I filled the drawer and it printed the fax but when a new fax come in it did the same thing, put it in memory and printed a RX Report that said INCOMPLETE RECEPTION. I pulled the paper tray out and then put it back and now it took 2 or 3 minutes before it printed what was in memory and started the problem over. I swaped it out with another machine for now.We have the same problem, I filled the drawer and it printed the fax but when a new fax come in it did the same thing, put it in memory and printed a RX Report that said INCOMPLETE RECEPTION. I pulled the paper tray out and then put it back and now it took 2 or 3 minutes before it printed what was in memory and started the problem over. I swaped it out with another machine for now.
AnonymousSep 08, 2008
I tried pushing the "Reset" button and the Start button after loading new paper in the machine. It is not retrieving and printing the faxes.I tried pushing the "Reset" button and the Start button after loading new paper in the machine. It is not retrieving and printing the faxes.
AnonymousNov 12, 2008
Had Same problem. Held stopped button for seconds and this kicked the fax into life!
Had Same problem. Held stopped button for seconds and this kicked the fax into life!
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I had same problem. I put in a big bunch of paper and then took out about half of it and it suddenly worked. Also try opening the lid and then closing.
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Hello. yes your fax machine has a memory and it will retain the last several faxes for you. Your manual will tell you how to recall that fax. If you do not have the manual go to Sharp.com where you can download it.
Make sure there is no additional error messages on the screen - they usually show in a sequence one after another - maybe paper not loaded correctly,or machine is jammed or out of thermal film.
Probaply some paper or obstackles stuck at PE (paper empty sensor) and that could be hard to fix it cuz you may need to pull apart the printer. However, if it is 6 monthsold, warranty covers this problem.
Just had the same trouble. I loaded paper. Tried more paper, tried less paper. No luck. Finally in deparation and trying "everything" I could think of, I pressed "stop/reset" before pressing "start/copy" and now it's working. Very frustrating!
Same exact problem. Need to print previously recv'd fax. No paper when fax came in.
We have the same problem, I filled the drawer and it printed the fax but when a new fax come in it did the same thing, put it in memory and printed a RX Report that said INCOMPLETE RECEPTION. I pulled the paper tray out and then put it back and now it took 2 or 3 minutes before it printed what was in memory and started the problem over. I swaped it out with another machine for now.
I tried pushing the "Reset" button and the Start button after loading new paper in the machine. It is not retrieving and printing the faxes.
Had Same problem. Held stopped button for seconds and this kicked the fax into life!
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