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Posted on Jun 17, 2008

Says load paper recv'd in memory

Hi, My fax, which usually works well, is telling me it has several faxes in its memory and that I should load paper. However, there is paper in the feeder. Any suggestions?
Thank you,
Stephanie

  • 2 more comments 
  • pegaron Jun 25, 2008

    Same exact problem. Need to print previously recv'd fax. No paper when fax came in.

  • lvidra Aug 29, 2008

    We have the same problem, I filled the drawer and it printed the fax but when a new fax come in it did the same thing, put it in memory and printed a RX Report that said INCOMPLETE RECEPTION. I pulled the paper tray out and then put it back and now it took 2 or 3 minutes before it printed what was in memory and started the problem over. I swaped it out with another machine for now.

  • Anonymous Sep 08, 2008

    I tried pushing the "Reset" button and the Start button after loading new paper in the machine. It is not retrieving and printing the faxes.

  • Anonymous Nov 12, 2008

    Had Same problem. Held stopped button for seconds and this kicked the fax into life!

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  • Posted on Nov 19, 2008
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I unplugged mine for a minute or so and then plugged it back in and it printed the fax in memory.

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  • Posted on Jul 11, 2008
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I had same problem. I put in a big bunch of paper and then took out about half of it and it suddenly worked. Also try opening the lid and then closing.

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