SOURCE: LG-VX3400 Cannot edit contacts -- address book locked
Couple things ... try the unlock code, hopefully it is not changed from default which is the last 4 digits of the phone number.
Do you use the backup assistant? If not, why not? Get it. It will back up the contacts list as often as you say and it is a free service. You must open an account at Verizon wireless ... go there for more details.
Lastly, if you cant get it unlocked, grit your teeth and do a hard reset. This will wipe the phone - contacts, appointments, notes, pictures. It will return the phone to factory settings.
If you dont know how to do this, contact Verizon at 1800 2 join in (I think)
If you have to hard reset, remember the back up assistant. Nice thing about this application is you can update your list of contacts on the WWW and then download to the phone. I have mine update in the middle of the night when there is no time charge.
I hope this helps you
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