Has there been any damage? Drop? Jarred? Possible loose connection? I'm sure you have unplugged, removed battery, plug in, rebooted? Are ALL you Windows and MSI updates current? You may have to open the laptop and verify the connection and repair/replace the keyboard. Take a look a MSI Support for a Manual and drivers:
http://www.msi.com/product/nb/CR640.html#/?div=Overview
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