Motorola Mobility RAZR V3xx Cellular Phone Logo

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Posted on Jun 17, 2008
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My 5 key won't work

All of a sudden the 5 key on my phone won't work. I've taken out the battery and even the sim card just to see if that would help. I don't know what caused it to quit working all of a sudden. If anyone has any ideas, please help! Thanks...

-myke

1 Answer

Jerry Greenberg

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  • Master 1,691 Answers
  • Posted on Jun 28, 2008
Jerry Greenberg
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Joined: Apr 11, 2008
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The keypad, or the ribbon cable is going defective. The fix is to change the keypad and the ribbon cable.

You will have to give the phone to the Motorla service rep for that.

Jerry G.

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Cell phone contacts

Step 1Remove the SIM card from your Motorola phone. The SIM card is a small chip that is located under the battery in your cell phone. After you've removed the SIM card from your Motorola phone, remove the SIM card from your LG phone.
Step 2Insert the SIM card from your LG phone into your Motorola phone. Turn on the Motorola phone.
Step 3Press the "Menu" key and select the "Address Book" option.
Step 4Select "Options" by pressing the right soft key. The "Select Multiple to" option will appear on the screen. Choose the "Select Multiple To" option and then select "Copy to SIM to Phone."
Step 5Remove the SIM card that you placed in your Motorola phone and insert it in your LG phone. After inserting the SIM card, turn on your LG phone.
Step 6Click the "Menu" key on your LG phone and select the "Address Book" option.
Step 7Select "Options" and choose the "SIM Management" option.
Step 8Select the "Copy from SIM" option and choose "Select All."
Step 9Select the "Copy" option. Your contacts will be transferred from your SIM card to your LG phone.
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Sounds like moisture. Check with your local dealer as they can easily tell you if it is water damage.
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Your SIM card is not being read anymore due to a number of reasons.
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Phone sporadiacally displays "insert sim card" even though it has a sim card inside (never been taken out). Switching off the phone and switching it on again was what i did. However recently my...

it could be that the contacts between the phone and the sim card are dirty and therefore you will get the error code. take the battery out and remove the sim card take a q-tip with some rubbing alchohol and clean the contact on sim card and the phone itself make sure not to use alot of alchohol. let them air dry then re-insert the sim and battery this should do the trick. the error warning should go away and the phone will be abale to receive the contact info from gthe sim card.. please rate this
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