Printer will only print one page at a time when printing multiple page documents. It will pull the first page, print it fine, then indicate a paper jam. It has not picked up the second page from the tray and there is no jam in the printer. If you pull the paper tray out, put it back in and push the blue button it will print the second page. Then you have to do those steps all over again for each page thereafter. I have three printers doing this exact same thing. I have changed toner, drum, made sure paper selector in paper tray was correct size, and checked all settings on the computer (printer also does this when printing a self config page [blue button 3 times] so I don't think it is a software setting from the PC) please help!

* Check your warranty. Call for support.

*** Following is for information only.***
* Brand, Model for specific solutions.
* Computers and printers perform many functions.
* Just printing B/W documents are a thing of the past.
* Just printing a document requires the user to identify:
* Size of paper to be used. A4, 5x8", 8x10, banner, etc.
* Quality of paper; Plain, semi gloss, bright white, photo, etc.
* Orientation of document or picture; Portrait or Landscape
* Multiple copy.
* Size of document; Standard paper, Multiple (expanded) poster, Shrink (Reduced to fit page), Reduced to wallet size., etc.
* Color shift (effects) Print in grey scale.
* Print in reverse for T-shirt transfers or window posters.
* many more options depending on the printer. (some print on cakes)
* The point is that these or most of these have to be set up by the user EACH TIME you need to print something. The printer may be set for poster sized pictures but you just want to print a simple letter. This poster setting (depending on how many sheets per poster) may be the upper right corner of the document is blank. It did print but it started in an area that does not have anything to print.
* Another issue with printing (more common) is how many sheets are you printing. Depending on your CPU speed, each page needs to be processed (rendered) to be accepted by the printer. My Lenovo ideapad takes 2-3 mins to render 1 page. Printing 15 pages (or copy) takes over 30 mins to render before it prints the first sheet.
* Which order of print? Was the last page printed first? Is the last page blank?
* Wireless printers also take time to transfer data to the print buffer. This is also depends on your router or WiFi speed. (or network)
* To check your setup use the "Preview" option. Not how the document is pictured on the printed sheet. Pre-view saves on wasting paper on miss prints due to incorrect settings.
* Check your printer manual on setting up for a specific paper, document size, quality, and other issues.
Aloha, ukeboy57

PS, the issue of lost connection (WiFi) will stop the print. Eject the last page (partial print). Some machines will eject page only after a restart or reset.
* Perform a "Test Print" using the printer test mode (to check if the printer is out of ink.)
* Perform a print of a single page letter from the computer to test the connection to printer.
* Use the computer to check the printer app. look at the ink levels. Perform a system check of the printer operations.

Hi,

Whenever the printer doesn't pulls the paper please pull the pack of papers, browse through the papers with your finger and put them back gently.If it doesn't work it means the wheels that pull the paper are worn and you need to replace them.

For the second problem, this is not a printer problem but a software problem, please specify which software do you use so we can help you, as each software has individual options to print multiple pages. It will also be more logical to post the problem in the specific software area.

Good luck,

GetAFix99

Try printing one page at a time and see what happens. Repost!!

Check your print settings, it is possible that you enable page seporator in the settings.

you must not use thin paper. you should use thick paper so that it will only pull one paper at a time...

exists special function in driver of the printer which quantifies pages of the document on one signet sheet. Sounds like "Multiple printing" you can manipulate or disactivate this function.

what application are you printing from? also, can you do a print preview to see if there are more than one page? if that works, then your printer mechanism is not following the driver information from the print queue manager.

Hi crys smith -

for future refs: if the paper type and size (in this case checks) is set up correctly in the software that you are using to create the checks, perhaps it would help to check the printer settings. this link at hp support might help you then:

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00494598&dlc=en&product=501369

it includes checking and changing print settings and stopping a print job. (-and no one wants to waste checks!) -JW50

sounds like you're dealing with Postscript issues here. Does your HP have postscript drivers installed.

you might want to check on the current Mac drivers through this link