I go to open up my Tomtomhome 2.7 and I get this: TomTomHomeRuntime, exefailed with error 0: Process failed to start up correctly.

Hi Here are some codes for you
8,009.4x:CAP_FAULT_MP_NO_ CLUTCH_STALL:

• The media path motor has stalled while moving without the clutch engaged.

33,001.4x - TM_DEV_FAULT_MPT_WIDTH_VALUE_TOO_LOW

• Tray 1 status:

1. Check the wiring and connectors from the front door to the I/O board.
2. Run the Test Tray 1 Width Sensors.
3. If the test fails replace the front door.
4. Replace the I/O board.

08.055.44:

• The media path drive module has stalled while engaging the head tilt.

37,008.44:

• The Preheat preheater is not drawing the expected power from the supply.

Run the Preheat Heater test, check the wiring. If test fails and no apparently problem is evident, replace the preheater.

05,002.42:

• Problems with the Y-axis. It could be the belt,motor or the drum.

7,008.4x: PM_FAULT_HEADTILT_NOT_ ENGAGED

• The printhead tilt is not engaged, so it didn't tilt back properly or the printhead is stuck in the tilted position by the tilt lock arms. The process motor gear train getting out of sync can also cause this error.
  

1. Try rebooting the printer.
2. Check for an obstruction or damage in the process gearbox.
3. Ensure the gears are correctly aligned and homed. If faulty replace the process gearbox
assembly.
4. Run the Tilt Axis Drive test to test the headtilt.
5. Run the Head Maintenance Wiper Clutch test. If the test fails, replace the wiper drive clutch.
6. Run the Wiper Axis Drive test.
7. Replace the exit assembly.

7,010.4x: PM_FAULT_HEADTILT_HOME_ERROR

• The printhead is stuck in the tilt position by the tilt arms. The process motor gearbox being out of sync can also cause this error.
  

1. Reboot the printer.
2. Verify the lock arms rotate correctly.
3. Check for spilled ink around the printhead.
4. Check the process motor gears for damage. Ensure the process gears are correctly aligned and homed.
5. Verify the process gear box, process shaft, and drive module shaft are at home position.
6. Verify the headtilt gear will engage, see the home positioning procedure on page. You can manually engage the headtilt gear.
7. Run the Tilt Axis Drive test.
8. Run the Process Motor test.
9. Run the Head Maintenance Clutch test, if the test fails replace the clutch.
10.Run Wiper Drive test. If this fails inspect the wiper drive system.
All Best: Pineworks

perform the following:
type the following three lines in to the Command window:


%SystemDrive%
cd "%ProgramFiles%\TomTom HOME 2"
xulrunner\HOMERuntime.exe -app xul\application.ini


To avoid having to type these lines every time you start HOME:

Right-click your desktop and choose New > Text Document - enter the commands provided above and then save the file as RunTTH.bat
copy this file to the TomTom HOME 2 folder in C:\Program Files (you will require Administrator rights to do this)
in the Start menu, right click on the TomTom HOME 2 icon.
select Properties
in Target, change "C:\Program Files\TomTom HOME 2\TomTomHOME.exe" to "C:\Program Files\TomTom HOME 2\RunTTH.bat”

The icon will change and HOME 2 should now run normally on your PC.
Please note that links like "Send to TomTom device" or "Add to TomTom" won't work because they rely on TomTomHOME.exe (which this workaround by-passes).
A full fix for this error will be implemented in a future HOME update.


NOTE: for 64 bit Vista change the second line of code to:

cd "%ProgramFiles(x86)%\TomTom HOME 2"

i cannot get tomtom home the message home runtime.exe failed with error 0 appears please help before i have to return and get a different make my tomtom tels me to update but want conect , thanks . sean

check to see whether secondary login service is disabled via services.msc - if it is set it to manual and start it. Problems sould go away - if not unistall and reinstall tomtomHome with this service started.

Hi design811:
Here is your problem.
7,010.43: The printhead is stuck in the tilted position, or is not tilting properly over
the CAM, due to problems with the process motor gearbox.
1. Reboot the system.
2. Did this correct the problem?
Go to Step 2. Complete.
2 1. Do the printhead lock arms rotate correctly? Go to Step 3. Repair or
replace the lock
arms.
3 1. Is there spilled ink around the printhead? Clean the
printhead area.
Go to Step 4.
4 1. Check the process gearbox for obstructions
or damaged.
2. Ensure the gears are correctly aligned and
homed.
3. Verify the process shaft and drive module
shaft are at their home positions.
4. Did this correct the problem?
Complete. Go to Step 5.
5 1. Verify the headtilt gear will engage. You can
manually set the headtilt gear.
2. Is the gear engaged properly?
Go to Step 6. Set the headtilt
gear.
6 1. Use service diagnostics to run the Tilt Axis
Drive test.
2. Did the test fail?
Replace the
process
gearbox.
Go to Step 7.
7 1. Use service diagnostics to run the Process
Motor test.
2. Did the test fail?
Replace the
process motor.
Go to Step 8.
8 1. Use service diagnostics to run the Head
Maintenance Wiper Clutch test.
2. Did the test fail?
Replace the
wiper drive
clutch.
Go to Step 9.
9 1. Ensure the wiper is properly aligned.
2. Use service diagnostics to run the Wiper
Drive Test.
3. Did the test fail?
Go to Step 10. Replace the
exit module
assembly.
10 1. Use service diagnostics to run the Load
Maintenance Clutch test.
2. Did the test fail?
Inspect the maintenance drive
system, replace any defective
parts.

Hope this helps

use 2.5 because too many people are using 2.6 sorry
hope that works
Angel

Hi sales1stsupp:
Here is your problem.

7,010.43: The printhead is stuck in the tilted position, or is not tilting properly over
the CAM, due to problems with the process motor gearbox.

1. Reboot the system.
2. Did this correct the problem?
Go to Step 2. Complete.
2 1. Do the printhead lock arms rotate correctly? Go to Step 3. Repair or
replace the lock
arms.
3 1. Is there spilled ink around the printhead? Clean the
printhead area.
Go to Step 4.
Check the process gearbox for obstructions
or damaged.
2. Ensure the gears are correctly aligned and
homed.
3. Verify the process shaft and drive module
shaft are at their home positions.
4. Did this correct the problem?
Complete. Go to Step 5.
5 1. Verify the headtilt gear will engage. You can
manually set the headtilt gear.
2. Is the gear engaged properly?
Go to Step 6. Set the headtilt
gear.
6 1. Use service diagnostics to run the Tilt Axis
Drive test.
2. Did the test fail?
Replace the
process
gearbox.
Go to Step 7.
7 1. Use service diagnostics to run the Process
Motor test.
2. Did the test fail?
Replace the
process motor.
Go to Step 8.
8 1. Use service diagnostics to run the Head
Maintenance Wiper Clutch test.
2. Did the test fail?
Replace the
wiper drive
clutch.
Go to Step 9.
9 1. Ensure the wiper is properly aligned.
2. Use service diagnostics to run the Wiper
Drive Test.
3. Did the test fail?
Go to Step 10. Replace the
exit module
assembly.
10 1. Use service diagnostics to run the Load
Maintenance Clutch test.
2. Did the test fail?
Inspect the maintenance drive
system, replace any defective
parts
Hope this helps

These instructions worked for me with WinXP SP3, how they fair for Vista I can't say.
-------------------------------------------------------

To solve any issues with Connecting to TomTom Home and/or using the 'Operate my device' feature of TomTom, please do the following:-

STEP 1 Uninstall TomTom Home

- Disconnect your TomTom from your computer.
- Click on Start -> All Programs -> TomTom
- Uninstall All versions of TomTom Home from your PC
- Once Uninstalled, Open 'My Computer'.
- Right click on your 'C' drive and click on 'Search'
- in the boxes below where it says 'All or part of the filename', type 'Navcore' in this box.
- Further down, click on 'More Advanced Options'
- Make sure 'Search System Folders' and 'Search Hidden Files and Folders' are ticked.
- Click on Search

When the search has completed. Delete any files or folders that are found in the search results. Once complete, we need to remove any items on your PC that refer to TomTom, to do this:-

- Open 'My Computer'.
- Right click on your 'C' drive and click on 'Search'
- in the boxes below where it says 'All or part of the filename', type 'TomTom' in this box.
- Further down, click on 'More Advanced Options'
- Make sure 'Search System Folders' and 'Search Hidden Files and Folders' are ticked.
- Click on Search

When the search has completed. Delete any files or folders that are found in the search results.

Once done, reboot your PC.

STEP 2 Perform Some PC Maintenance.

- Empty your Recycle Bin, on your desktop, right click on the recycle bin and choose 'Empty'.

Note: I chose not to perform the Disk Cleanup and Defragmentation, I didn't think that it was a necessary step, but perhaps I am wrong.

- Go to Start -> All Programs -> Accessories -> System Tools
- Do a Disk Cleanup, in the disk cleanup options, make sure all the items are ticked. You will see this after it has analyzed your PC.
- Once finished, do a Disk Defragment.
- When the Disk Defragment has finished, please reboot your computer.

These procedures can take a while to complete, depending on the status of your computer.

STEP 3 Install TomTom Home 2.3

- Click on http://download.tomtom.com/sweet/app...2winlatest.exe
- You will now be prompted to download and install TomTom Home 2.3
- Once Installed, please reboot your PC

STEP 4 Open TomTom Home

- Open TomTom Home without the device connected. Do you get any error messages at this point?
- Connect your TomTom to one of the USB ports on the back of your PC
- Switch the TomTom on. Do you get any error messages at this point when you open TomTom Home?

--------------------------------------------------------
Hopefully these steps should resolve a majority of the issues encountered when starting TomTom Home and getting the "HOMEruntime.exe failed with error 0: Process failed to start up correctly" error message.

Regards.

Install directly on to C disk not into program files - it should help.

7,010.4x: PM_FAULT_HEADTILT_HOME_ERROR
The printhead is stuck in the tilt position by the tilt arms. The process motor gearbox
being out of sync can also cause this error.
1. Reboot the printer.
2. Verify the lock arms rotate correctly.
3. Check for spilled ink around the printhead.
4. Check the process motor gears for damage. Ensure the
process gears are correctly aligned and homed.
5. Verify the process gear box, process shaft, and drive
module shaft are at home position.
6. Verify the headtilt gear will engage, see the home
positioning procedure on page. You can manually
engage the headtilt gear.
7. Run the Tilt Axis Drive test.
8. Run the Process Motor test.
9. Run the Head Maintenance Clutch test, if the test fails
replace the clutch.
10.Run Wiper Drive test. If this fails inspect the wiper
drive system.