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Most likely the flood switch is triggered. This causes the pump to operate as soon as you start it. Check if the float at the base comes up when you press it by hand. If not the float spring might be stuck and pressing the flood switch underneath.
When the cycle doesn't advance, it's probably the timer or a cold-water supply problem:
* It's the timer, if your washing machine fills with water and begins agitating, but the timer never advances--or if the washer is in a spin cycle and the timer won't advance. Then you need to replace the timer.
* It may be a cold-water supply problem, if the washing machine fills with water, agitates, drains, and spins, but then doesn't fill with rinse water. See There's no cold water.
Robin,
Does your dishwasher runs? Check the water control knob, is it ON position?, check fill valve solenoid connector if not connected it is not going to sense water.
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