IDE device failed no media present in optical drive according to test. I have no installation cd on this dell d620. is there a way to reboot. I cannot see anything other than test prompts on screen.

Hi.

Pop the install DVD into the drive and restart your laptop. When you see the Dell logo hit the F2 key to get you into the BIOS. Look for boot options in the list and set the DVD/CD drive as the first boot device. Save the changes and exit the BIOS.

The laptop should restart and boot form the DVD/CD drive so you can install the operating system.



Good luck and regards.

Hi,

You probably ran the 32-bit diagnostics in this Dell computer.

The error code 00F0:136C, actually is talking about the "OPTICAL DRIVE,"which is your CD/DVD ROM; not the hard drive.

That will fail since, I am assuming you didn't put anything inside the CD-ROM.

The diagnostics tests everything and in this case, it tested the CD-ROM and failed since there is no CD inside the CD/DVD-ROM.

Hope this helps.

Thanks,

Oliver

Hello,
1.If there's a cd or dvd in the cd/dvd drive, remove it and try booting again.
2.press DEL at the start up screen to go into BIOS. go into BIOS and change the boot sequence options, set it to boot from the hard drive.

the diagnostic was looking for media in the CD drive during the test. If the drive works in Windows and reads media or you can boot to the CD drive, then there is nothing wrong.

read failure of the CD\DVD drive. If you were running diagnostics and have no readable media in the drive, that is a NORMAL result.
If you have readable media in the drive, try reseating the drive and try to read again. If the media is not a factory burned CD, try a factory burned one.
See if you can boot to an Windows CD.
If all the above fail, then likely a drive failure, replace the drive
http://cgi.ebay.com/Dell-Inspiron-E1505-6400-6000-E1705-DVD-RW-DVDRW-Drive-/170505381668?pt=PCC_Drives_Storage_Internal&hash=item27b2e9a724#ht_3121wt_1137

Dear,
This is a clear hard drive issue. Try reinstalling Operating System, If it fails again, probably you have to replace the hard drive

GO TO BIOS SET UP VERIFY WHEATHER HARD DISK IS DETECTED OR NOT IF NOT CHANGE ID CABLE OR PLUG TO ANOTHER ID PORT ONCE GOT DETECTED TRY TO BOOT IF NOT BOOT IN SAFE MODE

its simple:

1. Get Windows XP Booteble CD from a friend or simple download it
for example "WINDOWS XP PRO sp3 x86 32 BIT"
2. Burn it on CD
3. Switch on your Laptop/PC
4. Press F12
5. Put your Windows XP to your CD/DVD drive
6. Choose from a manu DVD/CD
7. Press any key to start instalation
8. wait a couple minutes and pres R for Repair
9. wait until you will se C:\
10. and finally type "chkdsk c:"
11. after all restart laptop/pc
12. Enjoy

I think its your harddrive mate,, it might not be connected propperly or its dead, look at the connection and ensure its connected, if it is connected correctly, you may need to change it..

Have U tried safe mode and than a restore?