Try looking online from the manufacture's website for the driver of the keyboard because then you might be able to set those keys for what you want them forI use to own a keyboard that had short cut keys on the top and i wasnt able to use them unless I downloaded the driver, once done i was able customize them in the way i wanted. Hope this is helps
Turn off the computer, then hit the power button to turn it
back on and immediately start hitting the F8 key repeatedly until you see SAFE
MODE. Take the Safe Mode option and let it boot up. Safe Mode will look
different to you, the screen will be darker and the icons bigger, this is
normal.
If the function key works in safe mode, repeat the steps to boot into
safe mode, but this time take the Safe Mode With Networking option (this
will give you internet connectivity). Open your internet browser and
download and install MalwareBytes.
Go to www.google.com and in the search box type:
"Download cnet Malwarebytes" (without the quotes). Download and
install malwarebytes from the sites download.cnet/malwarebytes. When the
site opens up click on the Green Download button on the left. Do not
click the Red Download button, that's junk. When it finishes installing the Gui
Interface will open up with an offer to Accept a Trial Version or
Decline. CLICK DECLINE you want the totally free version. Run a
QUICK SCAN. As it scans, if it finds infections the number will be in
red. When it finishes scanning, click SHOW RESULTS. A notepad text
document will open up showing you the results. You can close the text
document and go back to the Gui Interface where you will click REMOVE SELECTED
RESULTS. The objects will already be selected for you. When it
finishes removing the objects click ok and it will sometimes reboot your
machine.
You can always try the virtual keyboard as a
solution until you get the situation resolved. It works off your mouse
pointer so just point and click on the key you want.
Go to www.google.com and in the search box type:
"download.cnet.com" (without the quotes). Click the link to go
to the site and look on the left side when the site opens up and you will see a
gray area that says FIND SOFTWARE. In the white search box under Find
Software type: "Virtual Keyboard" (without the quotes) and click the
mirror to search. When the search results come back look for FREE VIRTUAL
KEYBOARD. Download and Install it. It's totally FREE. Also
uncheck anything that pops up other than the license agreement during the
download and installation. You only want the Free Keyboard and not the
other junk.
You can use it to solve your keyboard problem. Just open up whatever it is you
want to type on such as the web address in an browser, a word document, etc.,
then open the Free Virtual Keyboard and it will sit on top of whatever you were
doing. You can move it around so that it is not in your way also.
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