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Posted on Nov 07, 2010
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My computer is not connecting to my Dynex wireless router. I've called my locate cable subscriber and they told me that it's a router problem. I've disconnected the router several times and it shows that I have a strong connection but I'm unable to log onto any of my computers.

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Gary

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  • Expert 126 Answers
  • Posted on Nov 07, 2010
Gary
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First off, verify that you can connect to your cable modem directly. After that, hook up your Dynex wireless router and reboot your cable modem. After this, directly connect your computer to the Dynex router (using a cable). If you cannot get an Internet connection, then there is some issue with your Dynex router configuration. It's possible that there might be an IP address conflict with the cable modem. It would be best to contact support for configuring the Dynex.

If you can connect to the Internet with your computer connected directly to the Dynex router, then there must be some router configuration problem affecting your ability to connect wirelessly. You'll have to check the configuration--might be a good idea to completely reset the router and start over. If that doesn't help, you should contact Dynex customer support, as each router has its own configuration specifics. Good luck.

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Connecting Dynex N Router to Webstar cable modem ( DPC2100R2) Not getting internet signal on computer...says cable is unplugged...

That message is coming from your wired adapter. This is the wireless one. Open the wireless zero configuration utility and pick a network to connect to (make sure you type the password in right, if you have one). Also if your password changed recently, you may have to delete the network from your computer and re establish the connection again.

If this is a new connection for you, you will need to open a command window. Start->Run and type cmd. In there type "ipconfig /all" without quotes, mind the spacing. Find the wireless connection and see if you have an IP address. If not, try another USB port, uninstall and reinstall the device driver, test this on another computer if possible.
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Typically wireless routers have one port labeled WAN and four additional standard network ports. The WAN port should be connected to your broadband device, typically a cable modem or DSL modem. You can configure your router with a direct connection to any of the standard ports connected to your computer. Your router must be configured to DHCP automatically with its connection to the modem through the WAN port. So to repeat, outside world to MODEM, then WAN port on router, the wired or wireless connection to your computer.
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Do not have cd to set up model no.dx-e402

You can set it up with the manual:

http://www.dynexproducts.com/t-product_documentation.aspx


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Unplug the router for ten seconds and plug it back in, it needs to reset. Some routers have a reset button. I often wait longer than ten seconds, I find a beer is usually the right amount of time. Sometimes the modem needs a reset also; unplug everything, then plug back in sequence, with the modem first, the wait, then the router, wait, then turn on your computer. That system works for any brand modem and router.
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Unfortunately, the DX-E402 is not a wireless router, so it can not transmit its signal without a physical cable connecting the router to your computer. If you want a wireless router that can also connect to your ISP, check out the Dynex Enhanced Wireless G Router:

http://www.dynexsupport.com/product/?pid=DX-WEGRTR

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I have switehed to Grande Cable and my router will not work

ok, lets test the first obvious things. keep in mind that i'm not trying to be insulting at all. i don't know if my words may come across that way, but that is not my intent.

have you unplugged both the modem AND the router, connected them, THEN powered them on? the modem in particular may need to be unplugged for a time varying from 10 seconds to 60 seconds.

is the cable good? try using this cable to connect your modem to the computer. try using another (even if shorter) known-to-work cable to make this connection.

if the long cable fails, and the short one works, then that is likely our problem. if they both work great, we keep looking.

please let me know how these tests help you.
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If you can make the change to ethernet and then open your command prompt and type ipconfig /all and tell me what ipaddress,subnet mask, and default gateway it says.
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The enhaced version just give more range of signal over the normal dynex, regarding the internet provider it depends because sometimes you'll need a password and user to connect to the wireless signal. The dynex is used to connect from a cable signal (RJ-45)internet and then it will transfer the connection to wireless so it can be use from any laptop with wireless connection. So for example you DSL internet connection is a cable (RJ-45) then you connect that cable to the dynex router, then the router will automatically transmit the signal to wireless so any nearby pc can connect to it. If the laptop doesn't have wireless, then you'll have to buy a card to be able to connect to wireless signal or you could by also a (RJ-45 straight-through cable Cat 5e) to connect from one of the ports from the DYNEX to the laptop. Hope it helps.
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