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We have no solution unfortunately for this type of problem. The factory support staff may have a work around to reset it but it is not available online due to security.
If you wish to get some details; visit the site linked here. Pull up older posts. Surf the site with patience. http://electronicshelponline.blogspot.com/
Type in the brand name and type (TV, VCR, DVD player etc:) of your device, in the search box [at the top right] of the home page. It will make surf easy
If you wish to get some details; check the site linked here. Pull up older posts.Surf the site with patience. Unlock procedure to many popular brand TVs are given. http://electronicshelponline.blogspot.com/
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