First of all make sure the audio out jacks on your freeview are securely plugged in and routed to the proper input jacks on your surround sound unit and the correct input source is selected on the sourround sound unit. If all is well with this you can test if the surrond sound unit is functioning properly buy turning the volume up half way on the unit. Unplug the right and left cables from your freview and leave the other ends plugged into your surround sound(with the volume up half way). Now touch the tip of the right side cable with your finger tip. the right speakers should hum. And then touch the tip of the left plug and the left speakers should hum. If you get no hum you either have the wrong input source selected on the surround device or the is a problem with it. If the surround sound device is functioning with another device properly, disconnect the cable from that device( ex.dvd,cable,vcr, ect,...) and connect those cables to the output on your freeview. If you still do not get sound, make sure the volume is not muted somehow on your freeview. As you have now connected a verified audio input to your surround sound directly to your freeview and made sure the freeview was not in anyway muted there is a problem with the audio out on your freeview. I hope this helped you solve your problem but if nor feel free to contact me before rating this solution and I will walk you through everything and make sure we get this problem isolated or ultimately fixed.
You can send me your number to my e-mail addresss which is my user name
@gmail.com and I will call you free , I have skype and yahoo phone so it will only cost me pennies. I just want to make sure your problem gets fixed for you.
George
I have the same problem. The recorder was working last week and one day i switched on and no more sound from freeview or from cable box plugged into the SCART IN socket.
The strange thing is that I still get sound when playing a DVD. So i know my connections are ok.
Any ideas?
×