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Posted on Nov 05, 2010
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We have put jet dry and changed soaps but it always leaves a white film on the dishes! No other appliances have problems with this in the house.

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Dorrian Wilkins

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  • Expert 216 Answers
  • Posted on Nov 05, 2010
Dorrian Wilkins
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Joined: Jul 29, 2010
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Thanks for your question. You may have a couple of problems, first if you are using jet dry it is a surfactant. Which means that it places a small amount of a chemical on you dishes to keep them from spotting. If your dishwasher is releasing to much this will cause a white coating on dishes. In the loading area for you jet dry or liquid spot rinse there should be a knob that is marked from 1-5 or so. First turn this dial all the way down to 1. This will reduce the amount of jet dry released. Then monitor the amount of jet dry that you are going through. You should be able to get about 60 loads from a small bottle of jet dry. The other problem may be that you have washed a item that was not dishwasher safe, like a plastic bowl or such. Some of these items will leech the pigment into your dishwasher and then onto you dishes.
I might suggest that you purchase some dishwasher cleaner from you local Store. Walmart and most box stores carry this in the same section that you purchase your detergent. You will need to empty the dishwasher, following the instructions on the cleaner insert into your dishwasher. Then run it through a complete cycle. After attempting these items please let me know if you still have an issue, but I am almost certain that you will have corrected the problem. Thanks D.R. Wilkins

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1answer

Built-in dishwasher. dishes not clean, plus nasty white residue on everything...

Hi

The white residue is from the new environmentally safe soap. Check your soap and see if it is phosphate free soap and that will be your issue. Also either you have hard water or you're seeing either calcium or lime deposits. You should use the jet dry for every load. There should never be any suds in a dishwasher. Do not use liquid dish detergent for the dishwasher.Try running a load without dishes, using vinegar, or a bottle of Dishwasher Magic. Another possibility could be you're not getting enough water. The level should be close to the heater(check your tech sheet to be sure). The water temp should be at least 140 deg.F (no matter what the box says) Also, use a good brand of detergent (Cascade) and be sure your wetting Agent dispenser is full. (jet dry)You should not have to pre-wash your dishes..just scrape them well.The detergent actually needs some dirty dishes to work properly..fats, protien, etc. to make up 1 more chemical for the detergent.Another important step is to run the hot water faucet before running your d/w to "purge" the cold water out of the line.

Also check this links for some helpful information:-

http://www.appliance-repair-it.com/dishwasher-leaves-white-film-on-dishes.html

http://askville.amazon.com/dishwasher-washes-dishes-clean-white-residue-problem/AnswerViewer.do?requestId=6117170

http://lgknowledgebase.com/kb/index.php?View=entry&EntryID=6192

Please get back to us if you have further query else please accept this particular suggestion.

Thanks for contacting fixya.com

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The scum, film and white residueproblems have started since the reductionof phosphates in dishwasher detergents.

Here is a tip that will help you to solve the problem of films, residue, and scum in your dishwasher.

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add Jet Dry or some other sheeting agent to the wash. also most pros frown on liquid soap (gel) so try the hard tablets, most have the jet dry built in. This also ensures the correct amount of soap. if this is a new development check the screens on the bottom of the washer under the spray arm and see if they are clogged with food or gunk. sounds like you are not getting a good rinse.
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The new washer is drying the dishes faster that the old one,Try setting it to no heat dry and see if that helps,if so you will need a water softener or filter for the water line to the washer.
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Rodney B if you are sure that the white film is detergent and not hard water deposits, then look at how you are using the detergent. When you watch the TV ads for dw detergents, they are showing baked on/extemely dirty dishes being put in the dishwasher and coming out clean. Well they do this as the dw detergent is designed to break down protein based food products. Fats, oils, and such. If you are prewashing your dishes before putting them in the dishwasher, then there is nothing for the detergent to attack and attach to, so it ends up staying in the dishwasher. If you are going to rinse your dishes, then you need only 1 tablespoon of detergent. Dishwashers are designed to clean using 4 parameters, hot water of 130 degrees, water, detergent,& pressure of the water jets. That is how they clean dishes. Now if this is hard water deposits, switching to an enviromently friendly detergent which is high is Citric Acid (What gives Tang drink its tartness) this will reduce this issue. Hope this helps
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