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If you use a memory card in your camera, all you need to download your pics is a separate card reader. You don't need a driver and you can drag and drop your pics into a folder you create on your desktop. From there, you can send the pics to iPhoto or anywhere else you prefer.
hi there
you don't need software
connect your camera
open (my) computer
look for a hard drive icon that wasn't there before (its the hard drive in your camera)
click on it and inside there will be 2 or 3 folders
one of these will have your jpegs in it
click on a pic and it will open with windows photo viewer or similar
copy and paste to wherever you want.
I would keep my finger on the turn-off button for at least 20 seconds to see if this switches it off. Failing that I would take out the batteries to switch off and then re-insert the batteries & see if it works this time. I am not an expert but have found the first point works on laptops. Good luck.
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