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You gave an android device name, and then an iPad error message, so I'm not sure sure what kind of device you have, but I will tell you how to restore an iPad and an Android to factory, which is I believe what is you want to do. Both options can be done without unlocking the device.
Sounds like the pen packed up, they do that but normally become intermittent first. Without a source of another pen to determine the nature of the fault, may I suggest a modest solution.
A pen that will function and also be an acceptable fit in the slot is available on eBay, - See - # 140504970431. A good price, and an exceptional supplier. At least it will confirm a pen or a screen problem.
Should you have an original (or copy), of the System Restore disk, I would appreciate you getting in contact, mine got trashed. Paul W.
It is not possible to restore to factory setting without the accompanying restore disks. You can attempt to contact Fujitsu Siemens and obtain a set of repair disks from them.
Your only other option is to obtain a retail copy of Windows and perform a new installation, then download the required drivers from the Fujitsu Siemens web site.
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