Question about Ecoquest Breeze AT Living Air Purifier

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The controls do not operate on this unit. All the settings are frozen in the maximum position.

Posted by wigray on

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Anonymous

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Sounds like microprocessor bad or manual button stuck; without checking with meters..Good luck..Use it like that or pay to get it refurbished..Too bad Ecoquest didn't save repair parts for their Factory..I am upset..I was a dealer ..now at www.myvollara.com/andysaircare..Good cleaning..

Posted on Nov 14, 2010

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If the unit is under-warranty, I'd contact the dealer who sold it to you, or EcoQuest customer service (info follows). Get an RMA# (Returned Merchandise Authorization) and take it from there.

If it's not under warranty, they will still repair it, but will charge you. If the controls aren't working, you'll probably need to decide if it's worth it or if you should consider purchasing a new one. Getting into fixing circuit boards or other electonics gets expensive in a hurry.

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EcoQuest International,
310 T. Elmer Cox Drive
Greeneville, TN 37743
1-800-989-2299
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Recommend you hard crimp wire splices if cutting off the motor capacitor. .  You can check the windings on the motor too. Check for continuity between the white-yellow-blue-black wires of the motor harness. Any combination should work. If not, motor shot, time for some bigger bucks nrepair.
 
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