Sanyo EM-P402W Microwave Oven Logo

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Posted on Feb 06, 2018
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I have a sanyo microwave oven,i went to use it and cook some bacon and after 3 minutes of everything working or so i thought,the bacon was completly uncooked and cold still on the plate!!! any ideas what might be wrong??? the motor was working so i haven`t got a clue!!! Thank you,john hynes.

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Jean DeLauche

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  • Sanyo Master 2,911 Answers
  • Posted on Feb 07, 2018
Jean DeLauche
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Joined: Sep 01, 2014
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Hello, Johnnyboyhyn -

Apparently there can be 8 reasons why the microwave is not heating.
* The diode has burned out
* The door switch has failed
* The magnetron has burned out
* The high voltage capacitor has burned out
* The high voltage transformer failed
* The thermal fuse needs to be replaced
* The thermoprotector failed
* The main control board failed

Read more about these failures here:
https://www.repairclinic.com/RepairHelp/How-To-Fix-A-Microwave/65---/Microwave-not-heating

You will need to find a Sanyo microwave authorized repair center near you. You may decide it is more cost effective to find and purchase a new microwave oven. If you do that, please make sure the old microwave goes to electronics recycling.

Best wishes.

2 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jul 02, 2008

SOURCE: My new Sanyo Microwave 900

Strange. I would recommend contacting Sanyo support.

We're happy to help and we appreciate your thoughtful rating of our answer.

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Anonymous

  • 1 Answer
  • Posted on Sep 03, 2008

SOURCE: Ge JVM1190 appears to be working but does not cook.

I spoke with a qualified microwave technician who advised me to buy a new microwave as the problem I was having indicated that the magnetron tube had blown. What a waste of time to ask for help from you.

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1helpful
1answer

Why does my. MAgic Che f microwave smoke inside when I cook bacon?

Although bacon can be cooked in a microwave, cooking any low water content food is ******* an oven, and can shorten the lifespan of the magnetron.

The smoke you're seeing is probably from the grease in the bacon. However, there's a slight chance it's from the power transformer as these sometimes fail slowly. You should be able to tell from the type of odor.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/david_29ad5d1dd86564b0

0helpful
1answer

WMH1163XVD seems to no be on full power. Takes 1 minute to heat up a piece of bacon

1 minute to cook a piece of bacon sounds pretty fast, really.

Try this:

MICROWAVE HEATING POWER TEST


The following test will provide a suitably accurate measurement of the output power of any microwave oven. Variations or errors in performing this test will produce uncertain results. If the line voltage (from the electrical outlet) is low, the magnetron output will be correspondingly low.

Equipment needed:

- Microwave safe container with 1000 mL (1 Liter) gradation.

- Fahrenheit or centigrade thermometer

Procedure:

Pour exactly 1000 mL (1 Liter) of cool tap water into the container. Using the thermometer, stir the water, then measure and record the temperature. For accurate results the water should be about 60 degrees F (20 degrees C).

Place the container on the center of the oven cooking shelf (do not leave the thermometer in the container and remove any metal racks), and heat the water (at full power) for 63 seconds. Use the second hand of a watch, not the oven timer.

After the heating time is completed, immediately remove the container, stir the water, re-measure and record the temperature of the heated water.

Subtract the starting water temperature (step 2) from the ending water temperature (step 3) to obtain the temperature rise.

To determine the output power in watts, multiply the total temperature rise by a factor of 38.75 if you're using a Fahrenheit thermometer or by 70 if you're using a centigrade thermometer.

If the oven is grossly underheating or overheating, then you probably have a bad magnetron.

There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

mini_manual_behind_grille_small.jpgdee77f7.jpgAt our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
0helpful
1answer

I have a oster microwave and cannot find how long to cook certain things like bacon.

Thick or medium rashers of bacon in a 750 Watt microowave take about a minute per rasher. If you put the bacon on a glass tray and cover with paper kitchen roll, (NOT RECYCLED AS THAT MAY CONTAIN METALIC TRACES), it stips the spitting and keeps the microwave nice and clean.
Hope that helps.
0helpful
1answer

We were cooking a dish and stopped it at the mid point and to add some sauce and it would not restart. Clock and everything is out. Everything esle in house works, no circuit breakers were off. The Jenn...

The same thing happened to ours last night. We went to add another minute of cooking time and realized the oven was dead - no clock, no display of any kind, and no more cooking!

I've verified the power outlet is OK. Ideas???
0helpful
1answer

Maytag Microwave model JMV8208BAS

The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for maybe an hour. Then let us know if the hard reset does not fix it.

Also, you can download Maytag owner's manuals here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
0helpful
1answer

No fan noise when cooking.

The internal cooling fan is critical. It comes on automatically whenever the oven is cooking.

If the oven is used without its working properly, the magnetron can be destroyed very quickly.

(This of course is different from the hood vent exhaust fan, which you can turn on and off at will)

If you or someone you know decide to look into it, we have critical safety information and disassembly information at our site, and our link is at our listing here on FixYa.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

In some models, the motor itself is bad. In other models, it is a bad relay or connection on the control circuit board.

We regularly repair these control panel assemblies for customers nationwide with our guaranteed $39.95 service in about a week.

Feel free to contact me directly (with your model number) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller
[email protected]
http://www.microwavedisplay.com
0helpful
1answer

Ge JVM1190 appears to be working but does not cook.

I spoke with a qualified microwave technician who advised me to buy a new microwave as the problem I was having indicated that the magnetron tube had blown. What a waste of time to ask for help from you.
1helpful
1answer

We just bought the microwave 2 days ago. Was cooking bacon & when I went to put more in it won't come on. The light is out & nothing will work. Checked the house fuse & unplugged the microwave...

I would guess that the magnetron overheated since bacon is a low-moisture food.

(Does your manual suggest putting a half-cup of water in the unit when cooking bacon or popcorn?)

If it didn't come back on (even after resetting the unit by unplugging it for a few minutes then trying again) then I would say the magnetron thermal cutout blew.

But since it's under warranty, GE will fix it for you free.

GE Customer Service is at http://www.geappliances.com/service_and_support/contact/

We're happy to help and we appreciate your thoughtful rating of our answer.
0helpful
2answers

Microwave cuts off after heating for about 3-4 minutes

There is a overtemperature device inside that is shuting you down until things cool off. Take the cover off and clean up everything as much as possible. Grease from the cooking can get all over everything inside and collect dust buildup enough to obstruct the airflow and cause overheting.
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