If by "restore" you mean that you are reinstalling Windows onto the disk-drive, to restore Windows to the "as-shipped-from-the-factory" condition, then a failure of that operation can be caused by either of three conditions:
* I/O errors reading files from the CD/DVD disks (due to dust/fingerprints on the bottom of the disks),
* I/O errors writing files to the disk-drive,
* an intermittent problem with the computer's motherboard or RAM, causing "random" failures when using the computer.
So, on another computer, take the CD/DVD disks, and try to copy the entire contents (namely up to 4.7 GB) onto the 'C:' drive, watching for any "I/O errors" during the file-copy operation.
If the file-copy completes successfully, then the copy of the files can be deleted.
If no errors occur, then it's time to suspect that the disk-drive itself is failing.
Buy a new disk-drive, and disconnect the old disk-drive, and connect the new disk-drive,
and restart the "restore" operation. If the "restore" fails on the new disk-drive,
then it's time to suspect that the motherboard has a problem.
Right click on usb drive select properties you will have an array of options
Select the hardware option then select your drive properties policies
restore defaults
In XP
Right click on your drive select properties then on customize restore Default in W 7
hope this helps
Back up all of your data. Typical items to consider when backing up are: email, address book, personal documents, pictures, videos, music, favorites and desktop items. (For more information on how to back up your private data see the link below.)
Remove all external peripheral devices, including USB-connected devices.
Turn on the computer. If the computer is already on, reboot it.
Press and hold the "Ctrl" and "F11" keys simultaneously when the Dell splash screen appears. The "Dell PC Restore by Symantec" window will appear. Click "Restore."
Click "Confirm" at the warning message stating that all data will be lost. A "Progress" window will appear. Once the installation process has finished the message, "The system recovery process was successful" will appear.
Click "Finish."
Back up all of your data. Typical items to consider when backing up are: email, address book, personal documents, pictures, videos, music, favorites and desktop items. (For more information on how to back up your private data see the link below.)
Remove all external peripheral devices, including USB-connected devices.
Turn on the computer. If the computer is already on, reboot it.
Press the "F8" key when the computer starts. If you see the Windows logo then you were not successful in entering the "Advanced Boot Menu." You will have to try again. If you are successful then you will see the "Advanced Boot Menu."
Select the "Repair Your Computer" option and press the "Enter" key.
Select the language you would prefer and click the "Next" button.
Log in and press "OK." You do have to have administrative access to perform this action. Only administrators are able to restore the computer to factory settings.
Click "Dell Factory Image Restore." The "Dell Factory Image Restore" window will appear. Click "Next."
Click the check box that states, "Yes, reformat hard drive and restore system to factory condition." Click the "Next" button.
Click "Finish," when the restore has finished.
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