Problem with cd/dvdw driver

Click start control panel administration tools computer management device manager scroll down cd-dvd rom drives you might see a yellow question /exclamation mark ? ! or a red X right click to update driver

you might have to physically unplug the leads for this cd/dvd restart your computer then plug them back this should activate the found new hardware wizard

if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps you

or

or
you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
hope this helps

you might have to physically unplug the leads for this cd/dvd burner then plug them back in this should activate the found new hardware wizard or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device click start control panel administrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver roll back driver or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options update driver roll back driver or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs Click Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps

error code 39 is:
Windows cannot load the driver
The driver might be corrupt or missing

suggests re-installing correct drivers

In most cases that is an issue with the registry pertaining to some registry keys. Details are here. Should hopefully solve it.

Using Device Manager, look to see it laptop is sensing the presence of the cd-rom. (if it is not on the list, try removing / rebooting / and then reinstalling cd-rom) If it shows on the list, click to open it's properties and then delete the drivers for cd-rom (this will cause the laptop to reload the drivers on the next reboot) if it still doesn't work, go to micosoft updates and try to update the drivers there. If it still malfunctions, then the cd-rom may be faulty. Try replacing it with another cd-rom and see what you get.

try to download different driver related with that model,

get the driver formsaamsung web site. reinstall the driver. if that does not help it seems tht ur cd drive is junk. get a new drive

You're machine is an Acer Aspire, right? I used to see this problem alot with those, where I knew the Optical drive worked, but the computer wouldn't recognize it, or wouldn't recognize the drivers. It was a problem with the Registry entry for the device's upper and lower buffers. Deleting that entry usually fixed the problem, but I don't recommend people unfamilar with system registries to do this. Take it to a tech and tell him what's going on. As I've only seen this with acers, if you're not using an Acer Aspire, I can only suggest having a tech look at it, or buying a new optical drive.

You will find the answer here: (especially check step 3)
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00817052

Don't forget to rate, thks

You can solve this problem by going to start, then run, type regedit. open hkey_local_machine, then system, then control, then class, then 4D36E965-E325-11CE-BFC1-08002BE10318, once in this go over to the right hand side and delete upper filters and then lower filters. restart your computer and your dvd/cd-rom drive will work properly, if you look in device manager there will no longer be a question mark and it will tell you all is working correctly.