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Posted on Nov 01, 2010

Xbox 360 not playing discs keeps saying open tray.....have cleaned hard drive and re started...still no good

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christopher

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  • Posted on Dec 20, 2013
christopher
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Joined: Jul 28, 2011
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Clean laser with qtip 90% alcohol if it continues your laser will need to be replaced (ebay about $15.00-$20.00)

5 Related Answers

Anonymous

  • 84 Answers
  • Posted on Dec 17, 2008

SOURCE: Microsoft Xbox 360 Wireless Controller for Windows

HI perform a system restore to before you installed the drivers
(start,Run System restore)
then reinstall them

should work :)

please rate .

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Anonymous

  • 75 Answers
  • Posted on Mar 16, 2009

SOURCE: my xbox 360 hard drive

the systems serial number is located on the back of the unit and the hard rdrives is on the under side of the drive by the barcode. try writing them down and entering them at the format screen.

Anonymous

  • 31 Answers
  • Posted on May 25, 2009

SOURCE: my xbox wont play any of my games keeps on saying open tray

This is probably going to end up being just one of the many problems associated with the Xbox 360. As a previous owner for 2 years i must say the hardware for these xboxs are complete ****, excuse my french. but, the games and community they brought for me were definitely worth it, so for you, you may consider sending it in to microsoft for repairs or even getting a new one. This is really not a user error problesm just something htat comes with most xboxs. it is obviously a problem with your disk drive and reader but i would not recomment fiddling with it like many people do over the internet. Try to contact micrososft and se how that goes. Best of luck, feel free to contact me i would like to se how this goes as i am considering geting a brand new 360 :P

Anonymous

  • 58 Answers
  • Posted on Jun 02, 2009

SOURCE: disc tray wont open on xbox 360 hd dvd player

their is a lil hole on the front stick a pin in their and push, its the manual eject, and then pull the tray open, it should play your disks, but obv its annoying but it soulds like the mechanisms, and i dont think microsoft do repair on the hd dvd drive.

Anonymous

  • 6784 Answers
  • Posted on Jun 19, 2009

SOURCE: xbox 360 wont read games or dvds says close tray

HI, this will require the replacement of the optical lens assembly asap. it has failed.

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Related Questions:

0helpful
1answer

XBOX 360; Certain disks aren't reading in my 360 it just says open tray, any advice

Check the ones you can't play for scratches on the disc surface - they may be bad and the drive can't read them. You can try to clean them.
0helpful
1answer

When turning on my xbox 360, it will not load any games automatically. it says open tray, i open and close tray several times for it to finally load the game so I can play. Also at times when gam does...


This is a problem occurring in all the xbox 360 consoles....... this is mainly because of the poor quality of the disc,.....as a result it leads to the damage of ur xbox lens..............use good original discs........the heating effect is due to the long usage of pirated discs ...
check your lens if its working good then better download this Repair Guide for further information .........


all the best.......
click here to download

0helpful
1answer

The xbox 360 elites keeps on saying open tray when trying to play

1, the disc may be dirty
2. the mian reason for this your xbox drive cannot read the disc , because the power of the lens is gone(not completely) ,

solution:

1. keep your disc inside the drive and switch off the console, again swith on try this 2 to 3 time
2. keep the console in vertical position or little slanding position(180 dg) make sure it does not fall

3. its better to buy hatddisc and load the game inside it , so that u lens life increased

4. change the entire drive
1helpful
1answer

My xbox 360 will not read discs, and when I try to

this is easy your lens is dirty u need to clean it.
3helpful
3answers

My 360 will not read my disc even tho they are clean

The optical drive on the xbox wears over time. Call 1-800-4MYXBOX and get a repair scheduled.
0helpful
1answer

It only plays Normal Xbox games

The open tray and unplayable disc is because the lens isn't strong on the drive and needs to have a Pot calibration done to it to make the lens signal stronger. That should fix the open tray/unplayable disc issue. I have done this to quite a few drives and all have been working fine since.
1helpful
1answer

Wont play/read any xbox games

1 dirty lens
2 dirty disc
3 programme error

1 i think the xbox cleans its own lens but check the manual if not get a good lens cleaner.

2 clean the disc always clean your discs after and before you use them.

3 take off your hard drive and any memory cards and reset xbox to factory settings
3helpful
3answers

When i put an xobx 360 disc in it says to open tray

Follow the steps below, Hope this helps

1. Turn off the xbox 360, disconnect the cables wait for 20 seconds reconnect the cables and turn it back on.

2. Remove the hard drive, turn on your xbox 360 without the hard drive.

3. Re attach the hard drive and turn on your xbox 360

4. If the steps wont resolve the issue, your console needs to be serviced. Contact Xbox Customer Support to check the warranty status of your xbox 360.. Good Luck!

This issue occurs when there is a problem with the lens on your 360 disc tray..
14helpful
3answers

My xbox says open tray when there is a disc in it

common xbox flaw mine does the same ,just keep opening and closeing the tray till it reads the disk,this can be very annoying .your dvd tray is probally on the way out
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