Tomtom One XL GPS Receiver Logo

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Posted on Jun 11, 2008
Answered by a Fixya Expert

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TomTom 1 XL

My unit is displaying the welcome screen and wont shut down.

1 Answer

1royp

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  • Expert 187 Answers
  • Posted on Jul 16, 2008
1royp
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Joined: Jul 16, 2008
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Hi, I hope you've made a back up on your computer!!
If copy and paste have worked below is the restore instructions off the tomtom site

  1. Reset your device.

  2. Connect your device to your computer.

  3. Turn on your device by pressing the power button for 5 seconds.
    TomTom HOME starts.

  4. In TomTom HOME, click Add Maps, Traffic, Voices etc. and then click Items on my computer.
    Then expand Applications by clicking the plus symbol TomTom 1 XL - homeplus.jpg and click Add.


  • 1 more comment 
  • 1royp
    1royp Jul 16, 2008

    Hi, above solution worked for me as I have tomtom home and a back up on my computer. Below is a copy of the tomtom web page with all details on how to restore

    http://www.tomtom.com/support/solution.p...


  • 1royp
    1royp Aug 27, 2008

    Hi again, had same problem again. Phoned Tomtom this time and they went through with me deleted and reinstalled software and seems to be running ok now.
    They were very helpful


  • 1royp
    1royp Oct 25, 2008

    Yet again same problem occurred!!!! Freezing on start up screen or resetting itself when using it.
    Problem seems to be fixed by buying a new memory card, not a tomtom one though, I got a sandisk ultra 2 and its been working fine ever since


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Try to reset the unit with a paperclip,
look at the bottom of the unit...
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