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I connect my mp3 player to computer with USB and my computer does not recognize my the device, and my mp3 player won't charge or turn on. What do I need to do?
These are the most common methods for recovering Sandisk's Sansa Mp3
Players. I have been almost universally successful in recovering Sansa
players using one or a combination of these methods. These methods do
not work if you are having synchronization or music format issues -
they are for recovering a player that will not power up, freezes,
flashes, is not recognized by the computer, and a host of other issues.
Reset the Sansa Player first.On most models, restart is done by holding the power button in for 15 seconds or longer.Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced. Download the Sansa Recovery Tool from the Sansa website. Format - Erases Everything: Connect your Sansa player to the
computer and open Windows Media Player. Click on the Sync tab. Pull
down the drop down menu underneath the Sync tab by moving your cursor
over the Sync tab and left clicking on the little black arrow
underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary
slightly), and then select "Format." - this should erase everything. Firmware Upgrade- Erases Everything: Get the latest firmware
upgrade from Sansa - it updates the firmware and erases every song in
the player all at once. Note: this method doesn't work if already have
the latest firmware. Go to this website and click "Firmware Updater" to
find out: http://www.sandisk.com/DriverDownload/driverList.asp If these fail, then: Try this: disconnect the player from the computer, turn it off,
hold in the volume + button, and reconnect the player to the computer
while holding the volume + button in. Keep holding the volume + button
for an additional 5-50 seconds. Windows should eventually go into
recovery mode and revive the player- it will pop up a window that says
Found New Hardware Wizard. If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version). You may have to restart your computer after each of these methods
to get them to work properly. Disconnect your Sansa player BEFORE
shutting down your computer. -Tha Mp3 Doctor
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Try to reset it if possible.
If the computer charges it then the computer recognizes it as a connected device. That's how usb works. It could be you need a new USB cable. Many devices that use USB for charging do not have the data leads connected in their cables. This is called a "vampire" connection as it only sucks 5 volts DC from the computer/charger .
Hi dave holte,
It should be through the USB port, I don't think any players nowadays have separate ports for charging. Nevertheless, check if there is any port other than the headphone and the USB, because it never hurts to check. Does the computer recognize the device when you plug the mp3 player into the USB? It might be loose connection as well. Or maybe it is not set to be recognized as an MTP or Plug-and-Play device. Once you have it plugged in, go to My Computer (I'm assuming you are on PC) --> Device Manager and then scan for new hardware changes. Probably then you have to manually install the device and its drivers. But do check for the loose connections. Ask back if it doesn't work.
This item is a USB2.0 device. Older computers use USB1.0 and new computers USB3.0. Depending on your computer age, this may not be recognized. I suggest you make certain all USB device drivers are up-to-date.
You should of got a cord with it that has a usb at one end and a headphone thing at the other end. Plug the head phone end into your mp3. Then the usb into your computer. Wait a couple hours and it shoud say 'battery full'
When RCA makes the cords to charge and sync the device to the computer they used cheap parts and at the connector where you plug it into the mp3 player they don't solder the wires very well you cant repair it you nave to buya new one. VISIT LINK BELOW!!!
One plug it to the usb device of your computer Hold down power button for 10 seconds. Go to the RCA website and download the latest firmware. Install the firmware and windows will find the player. Keep it into the usb till its fully charged.
plug it to usb device of computer Go to rca website update the firmware. Keep it install to usb device and click on the firmware you just downloaded. (do not remove from usb) You can format and update the firmware at same time that should make it like new.
Hi, you can try to upgrade the player's firmware, you can download it from the RCA Website (http://support.rcaaudiovideo.com/downloads.aspx?product=187), the firmware it's the second app listed.
If your computer doesn't recognize the player, you'll have to turn it
off and keep "PLAY" pressed for 10 seconds while connecting it to the
USB port, then update the firmware.
http://support.rcaaudiovideo.com/downloads.aspx?product=187), the firmware it's the second app listed.
i plug my usb into computer and it wont recognize the mp3 player, if and when it turns on it says boot error please format unit
How do i get the player to charge
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