Ink system failure error 0xc19a0021 - HP Photosmart C5180 All-In-One InkJet Printer

Hewlett Packard Ink System Failure Error Fix (tested C6180) 1- Press and hold the "*" key. 2- Press the "#" key and release both keys. Display should say "Enter Special Key Combo" 3- Press and release in sequence the "1", "2" and "3" buttons. screen says "support" R0631M 4. Press and release the right arrow button until the display says "System Configuration Menu". 5. Press and release the "OK" button. 6. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status", 7. Press and release the "OK" button. 8. Display should say "Hardware failure status: Clear. Press OK to clear". 9. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue". 10. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE. 11. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. 12. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer 13. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
I hope this helps Regards GM

Try An '0x ...' Error Message Displays on the Front Panel When Printing HP Photosmart All-in-One Printer - HP Customer Care (United States - English)

These errors that always come out starting with 0xc.. - only means that there are internal error inside the printer.
These errors can only be remove if you reset the printer.

here's the step to reset your printer
1. While your printer is on.. disconnect the usb cable from the back of your printer.
2. Remove the cartridges.
3. Wait until the message "Insert Cartridge" display on the control panel.
4. Disconnect the power cord from the back of the printer.
5. Wait for 60 seconds.
6. Plug the power cord at the back of the printer...If printer does not automatically on..press the "Power" button.
7. Reinsert the cartridge and close any open doors of the printer.
8. If prompted to Calibrate, do so..
9. Reconnect the usb at back of the printer...and try printing again..


Hope that solve your problem..

Much appreciated if you rate this help..thanks..

Hello,

The "ink system failure" error is caused by air in the ink feed tubes. We have 2 articles posted on our web site giving step by step guides to purging the air from the tubes and clearing the error. You can find the articles at: http://www.ccl-la.com/blog/index.php/category/printer-repair/hp-printer-repair/

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

Applicable error codes
This document applies to Ink System Failure error messages with any of the following codes:
0xC19A0001, 0xC19A0002, 0xC19A0003, 0xC19A0006, 0xC19A0008, 0xC19A0009, 0xC19A0013, 0xC19A0014, 0xC19A0015, 0xC19A0020, 0xC19A0021, 0xC19A0022, 0xC19A0023, 0xC19A0024, 0xC19A0025, 0xC19A0026, 0xC19A0027, 0xC19A0028, 0xC19A0030, 0xC19A0033, 0xC19A0034, 0xC19A0035, 0xC19A0036, 0xC19A0037, 0xc19A0040, 0xc19A0041, 0xc19A0042, 0xC19AC001, 0xC19AC002, 0xC19AC004, 0xC19AC008, 0xC19AC010, 0xC19AC020, 0xC19AC040, 0xC19AC063, 0xC19AC080, 0xC19AC0a5, 0xC19AC0c6, 0xC19AC0e7, 0xC19AC100, 0xC19AC129, 0xC19AC14a, 0xC19AC16b, 0xC19AC18c, 0xC19AC1ad, 0xC19AC1ce, 0xC19AC1ef, 0xC19AC200, 0xC19AC231, 0xC19AC252, 0xC19AC273, 0xC19AC294, 0xC19AC2b5, 0xC19AC2d6, 0xC19AC2f7, 0xC19AC318, 0xC19AC339, 0xC19AC35a, 0xC19AC37b, 0xC19AC39c, 0xC19AC3bd, 0xC19AC3de, 0xC19AC3ff, 0xC19AC400
HP Photosmart C6380 and others



Hi

There is to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=he&cc=il&lang=he&rule=6783&product=3655608
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Applicable error codes
This document applies to Ink System Failure error messages with any of the following codes:
0xC19A0001, 0xC19A0002, 0xC19A0003, 0xC19A0006, 0xC19A0008, 0xC19A0009, 0xC19A0013, 0xC19A0014, 0xC19A0015, 0xC19A0020, 0xC19A0021, 0xC19A0022, 0xC19A0023, 0xC19A0024, 0xC19A0025, 0xC19A0026, 0xC19A0027, 0xC19A0028, 0xC19A0030, 0xC19A0033, 0xC19A0034, 0xC19A0035, 0xC19A0036, 0xC19A0037, 0xc19A0040, 0xc19A0041, 0xc19A0042, 0xC19AC001, 0xC19AC002, 0xC19AC004, 0xC19AC008, 0xC19AC010, 0xC19AC020, 0xC19AC040, 0xC19AC063, 0xC19AC080, 0xC19AC0a5, 0xC19AC0c6, 0xC19AC0e7, 0xC19AC100, 0xC19AC129, 0xC19AC14a, 0xC19AC16b, 0xC19AC18c, 0xC19AC1ad, 0xC19AC1ce, 0xC19AC1ef, 0xC19AC200, 0xC19AC231, 0xC19AC252, 0xC19AC273, 0xC19AC294, 0xC19AC2b5, 0xC19AC2d6, 0xC19AC2f7, 0xC19AC318, 0xC19AC339, 0xC19AC35a, 0xC19AC37b, 0xC19AC39c, 0xC19AC3bd, 0xC19AC3de, 0xC19AC3ff, 0xC19AC400
HP Photosmart C6380 and others



Hi

There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=he&cc=il&lang=he&rule=6783&product=3655608
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Applicable error codes
This document applies to Ink System Failure error messages with any of the following codes:
0xC19A0001, 0xC19A0002, 0xC19A0003, 0xC19A0006, 0xC19A0008, 0xC19A0009, 0xC19A0013, 0xC19A0014, 0xC19A0015, 0xC19A0020, 0xC19A0021, 0xC19A0022, 0xC19A0023, 0xC19A0024, 0xC19A0025, 0xC19A0026, 0xC19A0027, 0xC19A0028, 0xC19A0030, 0xC19A0033, 0xC19A0034, 0xC19A0035, 0xC19A0036, 0xC19A0037, 0xc19A0040, 0xc19A0041, 0xc19A0042, 0xC19AC001, 0xC19AC002, 0xC19AC004, 0xC19AC008, 0xC19AC010, 0xC19AC020, 0xC19AC040, 0xC19AC063, 0xC19AC080, 0xC19AC0a5, 0xC19AC0c6, 0xC19AC0e7, 0xC19AC100, 0xC19AC129, 0xC19AC14a, 0xC19AC16b, 0xC19AC18c, 0xC19AC1ad, 0xC19AC1ce, 0xC19AC1ef, 0xC19AC200, 0xC19AC231, 0xC19AC252, 0xC19AC273, 0xC19AC294, 0xC19AC2b5, 0xC19AC2d6, 0xC19AC2f7, 0xC19AC318, 0xC19AC339, 0xC19AC35a, 0xC19AC37b, 0xC19AC39c, 0xC19AC3bd, 0xC19AC3de, 0xC19AC3ff, 0xC19AC400
HP Photosmart C6380 and others



Hi

There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=he&cc=il&lang=he&rule=6783&product=3655608
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Applicable error codes
This document applies to Ink System Failure error messages with any of the following codes:
0xC19A0001, 0xC19A0002, 0xC19A0003, 0xC19A0006, 0xC19A0008, 0xC19A0009, 0xC19A0013, 0xC19A0014, 0xC19A0015, 0xC19A0020, 0xC19A0021, 0xC19A0022, 0xC19A0023, 0xC19A0024, 0xC19A0025, 0xC19A0026, 0xC19A0027, 0xC19A0028, 0xC19A0030, 0xC19A0033, 0xC19A0034, 0xC19A0035, 0xC19A0036, 0xC19A0037, 0xc19A0040, 0xc19A0041, 0xc19A0042, 0xC19AC001, 0xC19AC002, 0xC19AC004, 0xC19AC008, 0xC19AC010, 0xC19AC020, 0xC19AC040, 0xC19AC063, 0xC19AC080, 0xC19AC0a5, 0xC19AC0c6, 0xC19AC0e7, 0xC19AC100, 0xC19AC129, 0xC19AC14a, 0xC19AC16b, 0xC19AC18c, 0xC19AC1ad, 0xC19AC1ce, 0xC19AC1ef, 0xC19AC200, 0xC19AC231, 0xC19AC252, 0xC19AC273, 0xC19AC294, 0xC19AC2b5, 0xC19AC2d6, 0xC19AC2f7, 0xC19AC318, 0xC19AC339, 0xC19AC35a, 0xC19AC37b, 0xC19AC39c, 0xC19AC3bd, 0xC19AC3de, 0xC19AC3ff, 0xC19AC400
HP Photosmart C6380 and others



Hi

There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=he&cc=il&lang=he&rule=6783&product=3655608
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

The kind of error you are getting is due to fault in the ink and print section so you can clean the print head with soft tissue and install the cartridge properly and check the vent of it and now reset the printer by turning on and disconnecting by pressing power button for 20 seconds
and hopefully everything will work out it the problem persists then you might have to replace the print head

Thanks And Regards

Ink system failures is a very serious problem on HP printer systems. Ifyou have this problem you should be ready to replace your printer.However there are still troubleshooting steps that you can do to try toresolve this problem. try this Ink System Failure Trouble shooting guide.