3.7volts indicate the scissors is using lithium ion batteries. These batteries need special car and storage.
Generally with lithium you should:
* store in cool place like the fridge (not freezer)
* never fully drain the battery to empty, this will damage the battery
I suspect you have drained the battery fully and the battery is now damaged.
Hello. Sometimes batteries need to be completely drained for prolonged storage. But your issue may be different. Here is the link to B&D service, and their batteries&chargers page. Try their toll free and I'm certain they will be able to assist you.
http://www.blackanddecker.com/Batteries-Chargers.aspx
http://www.blackanddecker.com/Customer-Service.aspx
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