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try printing the nozzle check page.. you will be able to see which color that is missing... it should have Yellow , Megenta, Cyan and Black... if any one of the color is missing.. try performing head cleaning and after twice cleaning and still no improvement, very high possibility your print head is clogged..
take out printheads. unplugg power cable from back press adn hold down 6 and # buttons on pritner at same time while holding them down plugg it back in. then insert printheads one by one. first insert black/yellow shutt the door adn check for message on pritner screen. if it says printhead missing cyan/megenta it means it detected black/yellow printhead. do same with cyan/megenta adn check for message on screen. if you see no error mesage and both printheads were detected fine let the printheads alligned completely. then if u see same issue it is the pritner whgich need to be replaced.
Clean print head it may work properly. else
find out which color not working. replace the color ink cartridge
LC51BK Black color LC51C Cyan LC51M Megenta LC51Y Yellow
I think the problm lies between the ink tank and the printhead. When this passage runs dry, sometimes it takes time for the ink to fill this passage again. Try printing again after a day or two.
The problem is with the print head.
Firstly try cleaning cleaning and more cleaning because it means the nossles are blocked or the head is done for. If after doing a ridiculous amount of cleaning it still doesn't work then a last resort that has worked multiple times for me is to get a syringe without a needle. Remove the color in question and get a cup of boiling water fill the syringe and squirt it in the cradle where the ink gets fed to the head and wait 15 mins then repeat the process a few times. Wipe up any water around the contacts and put the cart back in, then go back to the cleaning. If the problem is not solved after this unfortunatly its time to bin the printer because the time to install and cost of the head is generally more than its worth (Not always but mostly the case)
Hope this fixsya
by blue you mean cyan cart. It could be down to the print head bein
glogged up, i would do some deep cleans and make sure the machine is
purging ok, If not change print head, If not it could be logic board
but i have never had it with the cyan colour only megenta and black.
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