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Anonymous Posted on May 06, 2017

I have a dell latitude e6500 with a docking station for this model, and when my laptop is attatched to the docking station and perform a shutdown i recieve an error prompted that reads " the exception unknown software exception (0x40000015) occured in the application location 0x0042c53b click ok to terminate the program" QDL Service 2KDell.exe application error im looking all over the internet to find something to resolve this issue to no avail, if someone could give me some direction it would be incredibly grateful. thanks

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Minister Ruland

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  • Dell Expert 445 Answers
  • Posted on Apr 24, 2019
Minister Ruland
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You might have to go to dell.com and down load the docking station drivers

2 Related Answers

Anonymous

  • 2567 Answers
  • Posted on Oct 29, 2010

SOURCE: i have a dell latitude

I would suggest, as a first step, to have a look on what kind of errors and/or warnings you get in the System event log when you try to shut down your laptop while it is attached to the docking station. This could shed up some light on what is going on causing the error message you get.
If this did not help you solve the problem, feel free to drop me a note, & I will see what we could do towards resolving your problem. Thanks.

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Azrael SRL

  • 11800 Answers
  • Posted on Oct 29, 2010

SOURCE: i have a dell latitude

This is a power management feature relating to the wireless. I have no idea why it's activated in your laptop, it's practically obsolete. Do a search for the exe and find out where (in what program's folder) it's located and uninstall the corresponding program.

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1answer

Where is the wifi key on E6500 latitude

Hello,

You may refer to the user manual mentioned below to turn ON the wireless switch for your Dell Latitude E6500:

ftp://ftp.dell.com/Manuals/all-products/esuprt_laptop/esuprt_latitude_laptop/latitude-e6500_setup%20guide_en-us.pdf

Page: 13 and 16

Hope this helps..
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Ush driver/touch senser

Andrew,
At the link below are the Latitude E6500 Drivers Downloads. Click the link below, choose your OS and then the drivers you need to download.
Latitude E6500 Drivers Download Page http://dell.to/1lDFBKO
Thank You,
Dell-Jesse
Dell Social Media and Communities
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I connect docking station and enabled docking hardware profile, after that when i boot no display Model Dell Latitude D 630

I believe your docking station profile is corrupted.....I suggest you to remove the existing one and allow system to recreate a new one by rebooting the computer.
1. Open System in Control Panel.
2. On the Hardware tab, click Hardware Profiles.
3. Under Available hardware profiles, Select Profile 1 (Current), and then click Delete.

Reboot the computer and test. It should work.

If that fails then you may want to try with different docking station.
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Dell latitude D410 wont boot up when hooked to docking station can not use keyboard or mouse

Sounds like a compatibility issue between your Dell and the Docking station. I would say make sure the software for your docking station is installed properly, and update the software before connecting again.
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Integrated WebCam

Hi there! Try downloading the Dell Dock from this website:

http://delldock.com/

It gives you cool features including webcam!!!

Hope it fixes it!!!

^_^
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typically if it's a complete docking station, it uses your laptop power supply and provides power to your laptop and itself at the same time.

http://www.dell.com/downloads/global/products/latit/en/laptop_latitude_efamily_docking_accessories_brochure.pdf'

according to that brochure the dock is the E series.. and doesnt come with a manual
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I have a Latitude D630 laptop and I recently purchased a docking station to use with it. I tried my laptop's PA12 Power adapter When I initially connected everything and placed the laptop on the dock an...

Try updating to BIOS to version A16 from http://support.dell.com Ensure you are not attached to the docking station when flashing the BIOS. Once updated, connect the 90W adapter to the docking station, connect your laptop to the dock, and power on using the docking station power button.
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