My bluray player is a sony have owned it for 2 years but have primarily only played dvd's on it and have had no problems with it working on all types of discs. However recently I purchsed some bluray discs and found that it cant play them. On ocassion it posts "can not play this disc" other times it appears to be loading but then stops short of actually loading and playing the disc. I have used a lense cleaner ans am confident the unit is claen so can not understand why its not playing the bluray disk. I have gone through the manual and tried to trouble shoot the problem with no outcome. Any advice?

Each DVD player is assigned a code for the region in which it's sold. For example USA/Canada are Region 1 players. DVD players will refuse to play discs not coded for its specific region. In effect, this means that a DVD purchased in one country is normally unreadable on a DVD player bought in another region.

If your rental DVDs work in the player then there is nothing wrong with your DVD player. If you have purchased DVDs that do not work the problem is with the DVDs you have, not with the DVD player.

I had a similar issue. Try resetting your resolution. By default it should be at the highest level. I reset mine to 1080i and now the BluRays will play.

My TV is a few years old, I think it was bogging down because it was getting too much information from the player, but that's just a guess.

I had this problem after the Decembe 2010 firmware upgrade. Today I went to the samsung website and downloaded the RUF file for USB. You must also downloand the instructions for installing the upgrade again. It will probably take 2 installs. Now all works great. Problem solved/.
tom

If nothing is playing, you either have a dirty lens or it's out of alignment and will need service. Try a DVD lens cleaner that uses fluid, they usually cost 20 or so and can be purchased just about anywhere these days. If it still won't play, it's a service issue and needs repair/replacement, depending on cost. Get an estimate first. Hope the cleaner works!!!

Hi there, this is a problem with ALL Bluray players, it is an annoying format problem, where "resume play "is not available on JAVA enabled Blurays, (BD-J).

JAVA content is usually the interactive menus and extra features on specific Blurays. These are essentially computer programs, so when you close them and re-open them they open from the beginning, (Just like on your computer, when you close a program).

All standard DVD's and non BD-J discs will resume play as expected, this is why some people think there is an intermittent fault, and others say that there model of player is working fine. Hope this helps.

Here is an link to SonyAsia's FAQ

Will your machine play standard movie DVD discs? if it does then the laser pickup assembly is the problem. The blue ray discs require a higher precision tracking to offer better resolution.

I have Avatar Blu-ray movie and it plays on my BDP-BX2 11.4.006 version. Take it back and get it exchanged. Try new one. May have to go to another store since the same shipments (bulk) that are at your store are ALL the same. I have done this 4 times with 4 different movies and 2 of them worked. I'm getting the .008 update but, I'm starting to think the Blu-ray disc are the problem since I have one that is made in Mexico??? I don't think they are all being made correctly. Too Cheap!

You should download the latest firmware from the website and update your player. If that does not work, the blu-ray lens eye is bad. There are 2 lasers that read discs, one red and one blue. The red reads normal dvd. The blu reads blu-ray.

Hi Lauren,

We had this very same problem and all we did was upgrade our standard, generic HDMI cable to a Monster brand "higher def" cable, and all was right with the world. Hope this helps!

Firmware updated??