I have HP Officejet J3680 All in one I wanted to scan a document but it is saying there is not option..

hello there,

Kindly check this lin out and there is a scan diagnostic tool you can download.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02575922&cc=us&lc=en&dlc=en&product=3441011&tmp_track_link=ot_search#N41

This document will provide you a step by step solution to fix your issue.
The good thing about this is that it also provides full illustrations

Leave a feedback and testimony if it works.

Try using the HP Scan Diagnostic Utility in Windows - HP Customer Care (United States - English).

If you need more help come back.

Post / thumbs / testimonial are welcome!

To scan a document, open your HP printer ICON on the desktop screen. Then choose "scan" and either picture or document. Make sure you put your paper that you want scanned into the printer before you begin. After you choose scan and picture or document it will automatically pull the picture from the printer and bring it to your computer screen. Then you either accept or reject it. If you dont have your printer software installed go to HP's website and download the full software to run the officejet and install it. You will know if you have the software by checking to see if there is a printer ICON on your desktop.

Hi,

The HP Digital Imaging Monitor (DIM) software must be running in order to scan from the printer.

1. Click Start , and then click Run .
2. In the Open text box, type msconfig , and then click OK .
3. In the System Configuration Utility window, click the Startup tab.
4. Search the list for HP Digital Imaging Monitor .If HP Digital Imaging Monitor is not on the list, the driver was not correctly installed or a custom install was used. You need to reinstall the software.
5. Select the HP Digital Imaging Monitor check box.
6. Click Apply , and then click Close .
7. Click Restart to restart the computer.
8. Try scanning again

Regards,
Riztech

Hello

It sounds like the scanner/fax is not seeing the original document that you want to scan or fax.

Per Page 20 of the User Manual, the original needs to be placed face down in the document feeder. (The document feeder is on the top of the printer, behind the display.)

When you insert the original, make sure the leading edge is sliding into the top of the printer (towards the front of the printer).

Per the user manual, you should hear a beep and/or see a message on the display stating the loaded pages were detected.

If you are not hearing the beep or seeing the message, your original is not loaded correctly - try sliding it further into the printer.

http://h10032.www1.hp.com/ctg/Manual/c01181836.pdf

Windows XP Operating System, perform steps in below webpage:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00503569&cc=us&lc=en&dlc=en&product=3441026

Windows Vista Operating System, perform steps in below webpage:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01699977&cc=us&lc=en&dlc=en&product=3441026

At first delete your scanner software, then restart ur machine, at that time the machine required the scanner driver. insert ur scanner driver cd and instal it

The first thing to do is to use your installation disc and reinstall the printer on your computer. It sounds like the install did not install completly. Also make sure you use the disc for your type of computer it will make a difference.

How can I troubleshoot the HP officejet j3680 when the screen reads cartridge error.

If you are able to print document that you have uninstalled and reinstalled the software as i think software was not installed properly