Black lines on scans and prints HP 2727nf - HP Laserjet M2727nf Multifunction Printer

File name: HPPDU.exe [1/1, 1.54M] System requirements: No additional prerequisites ReBlack lines on scans and - s.gifd: 3.0.0.013 Compatibility: Microsoft Windows Vista, Microsoft Windows Vista Home Premium (32-bit), Microsoft Windows Vista Home Basic (32-bit), Microsoft Windows Vista Business (32-bit), Microsoft Windows Vista Ultimate (32-bit), Microsoft Windows 7 (32-bit), Microsoft Windows 7 Home Basic (32-bit), Microsoft Windows 7 Home Premium (32-bit), Microsoft Windows 7 Professional (32-bit), Microsoft Windows 7 Enterprise (32-bit), Microsoft Windows 7 Ultimate (32-bit), Microsoft Windows 7 Home Basic (64-bit), Microsoft Windows 7 Home Premium (64-bit), Microsoft Windows 7 Professional (64-bit), Microsoft Windows 7 Enterprise (64-bit), Microsoft Windows 7 Ultimate (64-bit), Microsoft Windows 7 (64-bit), Microsoft Windows Vista (64-bit), Microsoft Windows Vista Home Basic (64-bit), Microsoft Windows Vista Home Premium (64-bit), Microsoft Windows Vista Business (64-bit), Microsoft Windows Vista Enterprise (64-bit), MicroBlack lines on scans and - s.gifWindows Vista Enterprise (32-bit), Microsoft Windows XP Fix/Enhancement: This version of the HP Print Diagnostic Utility provides an improved user interface in multiple languages, improved diagnostic and problem resolution capability, and support for usb and network connected devices.

Hi gud evening.

Black line while printing and scanning comes when the laser unit of the printer has some dust particle or any thing stuck to it.
process to follow;

1.try to clean the platter or feeder properly with soft clothe first and then try to scan and print.
2.then clean the printer with vaccum cleaner or air blower to remove any dust in the printing unit and laser unit.

thanks

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