First hold down the ctrl on the left side, then also hold down the shift above on the left side and then holding both of these down I hit the shift on the right side and then let them all go at the same time. It worked for me. NB
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if you are refering to the blue letters or alphabets which are present on the keyboard. HP designs keyboard with a billingual layout in some Notebook models.
The HP "Blue" keys are indeed the "French" input keys or other language keys.
How to use the Blue Symbols or keys on a HP Notebook:
We can activate them by pressing Ctrl+fn+right Shift.To deactivate, press Ctrl+fn+right Shift twice, i.e. Ctrl+fn+right Shift then let go off Shift while still holding Ctrl and fn, then press Shift again.
When you press Ctrl+Fn+Right Shift it will switch to the the billigual layout. That means the blue characters become prioritie.
For example, if you are in the billingual layout, when you press shift+6 you will get a '?' but not the '^' sign.
You have a FNC key on your keyboard. Since it is a laptop, your keyboard can not have all the keys that a normal keyboard has. This is handled by making some keys perform two or more functions. Thus, the alternate key use if the blue keys (function key is depressed). You will pribably find that there is a light labeled as FNC where you see your caps lock, num lock etc.. it sounds to me that you have your keyboard in alternate function mode so that the keys are performing the alternate functions (probably the numeric keys if it is a normal configuration..).
That means that you turned on the numlock on the laptop keyboard, On an acer if im not mistaken you have to press one of the function keys to deactivate it. Look for the icon with NUM on it and press it. if that does not work you may have to press FN then that icon.