Dyson DC14 All floors Bagless Upright Cyclonic Vacuum Logo
Posted on Oct 26, 2010
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Dyson DC14 brushes do not turn. Removed all hair and debris.

1 Answer

Samyfam

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Dyson Master 379 Answers
  • Posted on Oct 29, 2010
Samyfam
Dyson Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Aug 11, 2009
Answers
379
Questions
1
Helped
207712
Points
1164

DC14s have two drivebelts that turn the brush bar - one connects the output of the motor to the clutch, the other connects the clutch to the brush bar.
You can check the latter simply by removing the sole plate and looking. Unfortunately the other belt is hidden under a plastic cover, so you cant see if it is okay or not without some dismantling. This cover is not easy to remove and requires a Torx driver to under the securing screws.
If, after removing the cover, the other belt is okay, then you have a faulty clutch. New clutches are available on eBay reasonably cheaply, but again good tools and DIY skills are required.
Have a look at www.dysonmedic.com which has some excellent info on dismantling and repairing a DC07 (the DC14 is very similar to the DC07), but unless you have access to such tools, and feel confident to tackle it, it's probably time to call Dyson or a Vacuum repairer

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Dyson dc15 brush bar turns intermittently depending on angle of vacuum

Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller is not working properly. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
0helpful
1answer

Dyson dc30 brush bar not spinning

Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
0helpful
1answer

Dyson DC-14 beater brush not turning

Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance to your vacuum is crucial and will help it work at peak performance.

First things first lets focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they loose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuums belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.


You can purchase a wide variety of high quality Dyson replacement parts for your Dyson Vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/search?type=product&q=dyson

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
1helpful
1answer

I have a Dyson Telescope vacuum. Everything works fine, except the attachment used for floors. I can feel air and suction going through the attachment, but the brush doesn't rotate or move at all....

If you have suction as you say, the tool is faulty.
They come apart so you can clean them. remove all hair and debris from the roller brush (use a coin to split it using a quarter turn on the two/three screws). Try turning the brush with your fingers. If it is stiff, it needs attention to the bearings in the tool probably. If it turns OK, then the mini turbine inside is faulty -- replace the tool.
0helpful
2answers

My Dyson DC 14 is making the horrible "ratcheting"sound only when the brush is engaged on the carpet setting. I have cleaned the brush, so there are no obstructions, the canister is empty and...

Something is causing the brush to slow down, either it is full of hair or debris or the brush itself is wearing out and may need changed. The noise you are hearing is the motor protector keeping it from burning up becuse there is some type of drag on the brush. If there is no issues with the brush then I would suspect the clutch assembly is worn and needs replaced. Here is a diagram for you to look at and go from there.
http://www.espares.co.uk/diagram/dyson/dc14-vroom/p/1086/716/0/474352
1helpful
1answer

Dyson making loud noise

If your brushroller isn't spinning it will make the loud sound. Try removing the brushroll and reinstalling it. If this doesn't work, you may need a new brushroller.You can find one here...

http://cgi.ebay.com/DYSON-VACUUM-DC07-DC14-DC-07-14-BRUSH-ROLL-BEATER-BAR_W0QQitemZ120452265897QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item1c0b83b7a9&_trksid=p4634.c0.m14


Marci
0helpful
1answer

When I tilt back handel and turn dial to carpet It makes a loud grinding noise

On a Dyson this engages the brush bar. Two possible faults: Debris (hair etc) caught in brush bar - cut out with knife. Or - damaged drive belt - pieces of belt striking casing. Last, but unlikely cause, debris in bearings of brush bar - replace brush bar.
0helpful
1answer

Burning smell

Have you checked the the hoses are free of debris?
Is the setting for floor on when you are vacuuming the carpet.

Turn id on an see if it will **** up some pennies.
Use the hose for that.

Check for string hair, etc cought in the brush.
Use the small pick knife that should have came w/ the dyson to cut away and thing caught in the brush.

Hope this helps.

Sketchlab.com
0helpful
1answer

Dyson Animal DC14 brush will not rotate. Removed

If this model takes a clutch then it is stripped and needs to be replaced.
0helpful
1answer

Dyson dc14

hi am i right to assume the belt is still in place ie in position around the drive wheel of motor? and you have removed the roller/brush only? and you now have difficulty re assembling the belt on brush and relocating brush into its holder ??
Not finding what you are looking for?

214 views

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Sean Wright
Sean Wright

Level 3 Expert

2045 Answers

xxxxxx xxx

Level 3 Expert

5117 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...