My printer OCR command does not respond. The printer says it's connecting to the PC but after a short period reverts to standby.

try to clean the keys by opening the cover of the key pad clean it with alcohol and if it faults then replace the all key pad for the machine

I Have A Epson PLQ-20 passbook Printer and it is connected through USB cable. after successful setup when i give print command to the printer it is not responding and nothing happened.

Press and hold the Setup button, and then press Options (or Copy Options ).

It will bypass the alignment.

Replace all carts with new ones to turn the message off.

I guess you are not selecting a printer while you giving print command.

Click on Print, A rectangle box opens with options, on top you will see name, see it shows your printer name " Lexmark X1270 and not microsoft office document writer.

If correct printer is selected then it wont save an image or word file, it will perfectly print your document.

Cheers
"

i think your printer needs a clean up
i hope i can solve your problem

restart and try it again, or takeout battery then try to on it again

OCR is a software provided by Dell to convert a scanned document to editable text(word) document. If you scan without OCR software, printer will scan it as a Picture and you can not edit it.

Now here is your answer.
When you install Printer CD, it also install OCR software (Abbyy Fine reader) along with it.
You might have uninstalled the printer drivers and reinstalled them by downloading it from Dell support site.
I must tell you that Downloaded drivers from Dell site DOES NOT contain OCR software.

Solution:
1. You can download free trial version(15 days) from Abbyy.com
Click here to download

2. If any of your friend or relative have printer listed below then you can use the same CD to install the OCR software.
List: Dell 924, Dell 926, Dell 928, Dell 944, Dell 946, Dell 948, Dell 964, Dell 966, Dell 968.

location on Disc:
D:\OCR\setup.exe

3. You can scan using MS Paint.
Click on Start > All Programms > Acccessories > Paint
Click on "File" on Top left corner.
Click on "From scanners and cameras"
Click on "Scan"

It should be able to scan.

4. If you want to use Dell All In One Center.
You can disable OCR option for scanning and it will scan as an image.

Open Dell All in one center.
Click on Advanced scan options Under scan,
Uncheck "Use OCR software".
Click OK and try to scan again using Dell All In One center or using the printer operator panel.

Please revert for any further assistance.

You either have a connection or driver issue. Check the cables or reinstall the drivers

there are two places where this printer can store ocr files . the cache within the printer might be full , do empty old documents from the printer , and secondly it saves directly to your PC , a file or a folder has to be specified from the software , for it to dump the scanned file , In short you should remove your old documents and make space for new ones