The ice maker does not produce ice. The arm moves up by itself after I move it down. The filtered water spigot works, so I assume the ice maker is getting water. How can I remove the ice maker from the freezer? I see the 3 screws, but can't see how to detach the ice maker from the back wall of the refrigerator. Thank you.

Hello - If your ice maker has stopped producing ice completely, try checking the following:

· It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.

· Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

· When was the last time the filter was changed? Most side-by-side filters are recommended to be change approximately every 6-9 months depending on your water usage and frequency. The ice maker fill tube may be blocked with ice or have a clogged water filter. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts!

· Also replace the water shut-off valve or water-inlet valve, or both, if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

Should these suggestions prove to be ineffective, contact a professional to move forward accurately.

Hello anjcarr - If your ice maker has stopped producing ice completely, you can try checking the following:

· It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.

· Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

· When was the last time the filter was changed? Most side-by-side filters are recommended to be change approximately every 6-9 months depending on your water usage and frequency. The ice maker fill tube may be blocked with ice or have a clogged water filter. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts!

· Also replace the water shut-off valve or water-inlet valve, or both, if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

If any proves to be ineffective, contact a professional to move forward accurately.

The arm is traveling too far. You may can take the plastic endcover off the ice maker to observe the end of the arm and slightly bend it there so it won't go as far.

You have not provided a make or model so I am going to assume this is the standard half crescent ice cube maker. Your Ice maker has a little wire arm that must be in the down position to begin making ice. If that arm isn't down then do that now. You could have other problems such as, the ice maker motor isn't cycling or your water valve is stuck or dead etc, so lets address those issues now. To test for proper Ice maker motor operation try adding 1 cup of water to your ice maker and allow it to freeze 45 minutes without opening the freezer or fridge door during that time. Verify that your ice ejection arms are facing a close to level posotion in the ice cube tray itself. That's the little fingers you see sticking up in the air as ice is ejected from the ice tray. Now pour the water directly into the ice tray itself and wait for it to freeze and be dumped. if within a 45 minute to 1 hour period, there has been no movement or ejection of the frozen ice cubes, you may safely assume that your ice maker is either dead, or simply not plugged in completely or correctly. If however the ice has ejected we can move to the next step, the water valve. Sometimes the electric water valve (solenoid) screen becomes clogged and must be cleaned out for water to flow. Follow the water hose at the back of the fridge from the top of the box to the little blue or red valve (solenoid) at the bottom of the fridge, or you may simply follow your fresh water line from your line tap to the fridge itself, turn that off and remove it. Now inspect and clear any obstructions you see on the screen. With a helper on the other end, have them turn your water tap on at the source to check for water flow using a cup or mop bucket to catch the water as it comes out. If all is well water flows and the screen is clean and you may now reattach the fresh water line. Now we test the solenoid. This test requires a standard carpenters nail and a block of wood. Placing the wood as close to the solenoid as possible, while keeping it flat and level, take the carpenters nail and place it as close to the water valve/solenoid as possible while standing it on it's head on the block of wood. When the solenoid trips the nail will fall over and you will hear it hit the floor. When that happens you should hear water flow into the ice maker. If no water flows, your solenoid is jammed and needs to be replaced.

Arm should not be in up position unless harvest cycle is in progress. Or unless you manually put it there to cut off Ice Maker. Most likely ice maker is defective

the arm that swing up and down maybe able to be ajst by bending arm and the water leaking down the icemaker. is it unlevel when if fills if not unlevel is it hooked up to an r/o system if it is when was the last time filter were replaced if not, does it have a water filter has it been changed lately.

there is probably a piece of ice caught under one of the harvest fingers, at this stage of the harvest, the ice arm is engaged and will not move freely until the harvest cycle is complete.

change ice maker or check defrost

Is the ice maker wire shutoff arm or switch (depending on
models) in the OFF position?

Is the water line shutoff valve to the refrigerator turned on?

Has the ice maker just been installed? Is the freezer
temperature cold enough to produce ice? Wait 24 hours
after ice maker hookup for ice production to begin. Allow
3 days after ice production begins to completely fill ice
container.

Does the ice maker mold have water in it or has no ice
been produced? Make sure your refrigerator has been
connected to a water supply and the supply shutoff valve is
turned on.

Has a large amount of ice just been removed? Allow
24 hours for ice maker to produce more ice.

Is there a water filter installed on the refrigerator? The filter
may be clogged or installed incorrectly.

Is an ice cube jammed in the ice maker ejector arm?
For models with an interior ice bin, remove the ice from the
ejector arm with a plastic utensil.

Is a reverse osmosis water filtration system connected to
your cold water supply? Make sue your connections are secure.

Hello jitkagardner,
Welcome


You said, The ice maker in my whirlpool gold refrigerator Model No, GR2FHTXTBOO, is not working.

How old is the fridge?
When have you last changed the water filter.
Should be down below at the front grille!
Try these tasks!

If the ice maker is not producing ice or not enough ice
Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
• Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
• Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
• New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
• Freezer door closed completely? Firmly close the freezer
compartment door. If the freezer compartment door will not
close all the way, see "The doors will not close completely."
• Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
• Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
• Water filter installed on the refrigerator? Remove filter and
operate ice maker. If ice volume improves, then the filter may
be clogged or incorrectly installed. Replace filter or reinstall it
correctly.
• Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.

Let me know how it goes!
Huuum
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