You will have to hard reset the phone to fix this problem. There is a corruption in the filesystem.
Turn the handheld off, hold the two soft keys (the dashes to the left and right of the phone buttons) hold the power button for 1-2 seconds and then release the soft keys. It should prompt you to clear storage. The "send" button is considered as the green phone button.
Remember by doing this it will erase all contacts and information from the phone even pictures. Make sure you back up all info before doing this.
Hope this will fix your issue, leave me a good testimonial if it works out.
thanks
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